Charter sales specialist

2 weeks ago

Delhi, India Rally OurBus Full time

Company Description

Rally and OurBus have united to create the leading technology company for mass mobility in the United States. Rally has created a platform for thousands of bus trips across 40 states and provinces with its bus rideshare app, which aggregates like-minded individuals attending various events. Rally and OurBus utilize crowdsourced bus stops and crowdfunded buses to generate demand for on-demand trips, converting car expenses to shared buses and unlocking billions in value from the private bus industry. Together, they offer a combined bus operator network and support small businesses with a fully operational SaaS infrastructure, affecting 700 million annual passenger trips in the private bus industry.

Role Description

This is a full-time, on-site role located in New Delhi for a Charter Sales Specialist. The Charter Sales Specialist will be responsible for identifying and pursuing sales opportunities, providing exceptional customer service, managing sales throughout the booking process, and ensuring client satisfaction. Day-to-day tasks include developing and maintaining relationships with new and existing clients, performing market research, preparing sales reports, coordinating with the operations team, and providing training to clients on the use of the platform.

Qualifications

  • Having at least 1 years of experience with Business Development and Sales
  • US market-selling experience is a must.
  • Highly energetic and exceptional in communication skills
  • Has a passion for sales with convincing power
  • Ability to engage clients with immediate query resolution, and regular follow-ups via calls & mails
  • Tech-savvy. We don't expect you to know how to code, but you'll be building solutions on no-code platforms. We want you to understand what that means
  • Strong process orientation & documentation ethic. Familiarity with excel/sheets is a must. Good analytical skills will give you a strong advantage
  • We support our operations 24*7, and as a part of this team, you'll be expected to work during US hours to support our operations
  • It is a 5-day working week and those two days away from work would mostly be on weekdays
  • Growth mindset and willingness to learn
  • Willingness to roll up your sleeves and do whatever it takes to solve the problem you're working on
  • Excellent communication skills and ability to collaborate with a remote team
  • Understanding of logistics will give you an edge.

Responsibilities:

  • You'd be helping us promote the Charter business for our product
  • Developing this business vertical by knowing the needs of the users (B2B & B2C)

a. 70% B2C and 30% B2B

  • Create processes to improve the internal day-to-day efficiency of the business
  • Supporting the Operations and Customer Experience teams in their day-to-day to be able to identify the needs of the users
  • Analyzing the market trends by working closely with the Planning team to be able to do so.

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