Billing Support Representative

4 weeks ago

Chennai, India Toast Full time

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Toast's growing Billing Operations Team is seeking a motivated professional to serve as the Billing Operations Representative. This is a challenging role that requires problem-solving and action complex Billing transactions. This role will involve significant interaction with customers as well as internal partners including Business Operations, Business Systems, Product, etc. In this role, you will have the opportunity to streamline internal billing processes in collaboration with key stakeholders. In addition, you will contribute to the continuous build-up of a positive customer experience.

Key Responsibilities :

  • Consistently meet strict deadlines related to month-end close
  • Accurately prepare, post, and deliver customer transactions in accordance to company policies and processes
  • Timely responses to steady inbound volume of cases or inquiries
  • Work cross functionally with various partners to ensure proper billing process is followed for customers
  • Collaborate with other teams to identify and implement efficiencies in the billing process.
  • Ad hoc projects as necessary

Qualifications (Requirements)

  • We are seeking a highly organized, tech-savvy, intellectually curious candidate with excellent communication skills and the ability to learn quickly.
  • B.com or graduation related to Finance and 2 to 4 years of relevant experience
  • Experience in Order to Billing, cash apps/OTC/O2C
  • Extreme attention to detail and meticulous organization
  • Strong technical aptitude or are curious with a desire to learn and adapt quickly
  • Excellent written and verbal communication skills
  • Confidence prioritizing and making time sensitive decisions in a fast-paced environment
  • Excellent time management and strong sense of urgency
  • Relentless problem-solver

Bonus Skills: Nice to have

  • Prior experience with Netsuite, SalesForce, of other similar SaaS- based ERP and CRM systems
  • Knowledge of Billing/Cash apps/Accounting practices
  • Degree in Business, Accounting or Finance a plus

Job Details

Work Timings: 2pm - 11pm IST (Hybrid)

AI at Toast

At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits

  • Billing Support Representative

    1 week ago

    Chennai, Tamil Nadu, India Toast Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.Toast's growing Billing Operations Team is seeking a motivated professional to serve as the Billing Operations Representative. This is a challenging role that requires problem-solving and action...

  • Billing Support Representative

    2 weeks ago

    Chennai, India Toast Full time

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast’s growing Billing Operations Team is seeking a motivated professional to serve as the Billing Operations Representative. This is a challenging role that requires problem-solving and...

  • Billing Support Representative

    2 weeks ago

    Chennai, Tamil Nadu, India Toast Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.Toast's growing Billing Operations Team is seeking a motivated professional to serve as the Billing Operations Representative. This is a challenging role that requires problem-solving and action...

  • Billing Support Representative

    5 days ago

    Chennai, India Toast Full time

    Job Description Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast's growing Billing Operations Team is seeking a motivated professional to serve as the Billing Operations Representative. This is a challenging role that requires...

  • Intermediate Representative, Billing

    13 hours ago

    Chennai, India The Bank of New York Mellon Corporation Full time

    Billing - S3Produces client invoices based on established fee schedules, interprets fee schedules and sets up accounts.Produces more complicated client invoices. Analyzes and interprets fee schedule data, identifying key issues and patterns from partial/conflicting data. Sets up accounts, linking client accounts to appropriate fee schedules, and configures...

  • Billing Operations Representative

    1 week ago

    Chennai, Tamil Nadu, India Toast Full time

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast's growing Billing Operations Team is seeking a motivated professional to serve as the Billing Operations Representative. This is a challenging role that requires problem-solving and...

  • Associate Billing Support

    1 week ago

    Chennai, India DXC Technology Full time

    **Main Responsibilities**: - Billing lead for assigned strategic portfolio - ensure contractual compliance, invoice accuracy, claim approval and client payment within agreed payment terms - Work within a team of O2C Analysts (on shore and offshore) tasked with delivering accurate invoices within SLA - Where Client Reports are contractually required, ensure...

  • Receptionist Billing

    4 days ago

    Chennai, Tamil Nadu, India Rio Hospital Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    As a Customer Service Representative, you will be responsible for providing excellent customer service by greeting and assisting visitors and patients in a warm and professional manner. This includes answering inquiries and providing necessary information to meet their needs. Your key responsibilities will include: - Managing front desk operations by...

  • Customer Support Representative

    2 weeks ago

    Chennai, India Zigsaw Consultancy Services Full time

    We are hiring a customer service representative to manage customer queries and complaints. - You will also be asked to process orders, and modifications, and escalate complaints across a number of communication channels. - To do well in this role you need to be able to remain calm when customers are frustrated and effectively solve the tickets. - **Work...

  • Customer Billing Representative

    1 week ago

    Egmore, Chennai, Tamil Nadu, India Makers Pharma Pvt Ltd Full time

    **Key Roles Include: - ** 1. Invoice Preparation and Management Generate accurate invoices based on products/services delivered. Ensure invoices comply with company policies and client contracts. Send invoices to clients/customers on time. 2. Billing System Management Enter billing data into accounting or ERP systems. Maintain and update billing...