Billing Support Representative

2 days ago

Chennai, Tamil Nadu, India Toast Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Toast's growing Billing Operations Team is seeking a motivated professional to serve as the Billing Operations Representative. This is a challenging role that requires problem-solving and action complex Billing transactions. This role will involve significant interaction with customers as well as internal partners including Business Operations, Business Systems, Product, etc. In this role, you will have the opportunity to streamline internal billing processes in collaboration with key stakeholders. In addition, you will contribute to the continuous build-up of a positive customer experience.

Key Responsibilities :

  • Consistently meet strict deadlines related to month-end close
  • Accurately prepare, post, and deliver customer transactions in accordance to company policies and processes
  • Timely responses to steady inbound volume of cases or inquiries
  • Work cross functionally with various partners to ensure proper billing process is followed for customers
  • Collaborate with other teams to identify and implement efficiencies in the billing process.
  • Ad hoc projects as necessary

Qualifications (Requirements)

  • We are seeking a highly organized, tech-savvy, intellectually curious candidate with excellent communication skills and the ability to learn quickly.
  • B.com or graduation related to Finance and 2 to 4 years of relevant experience
  • Experience in Order to Billing, cash apps/OTC/O2C
  • Extreme attention to detail and meticulous organization
  • Strong technical aptitude or are curious with a desire to learn and adapt quickly
  • Excellent written and verbal communication skills
  • Confidence prioritizing and making time sensitive decisions in a fast-paced environment
  • Excellent time management and strong sense of urgency
  • Relentless problem-solver

Bonus Skills: Nice to have

  • Prior experience with Netsuite, SalesForce, of other similar SaaS- based ERP and CRM systems
  • Knowledge of Billing/Cash apps/Accounting practices
  • Degree in Business, Accounting or Finance a plus

Job Details

Work Timings: 2pm - 11pm IST (Hybrid)

AI at Toast

At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits

  • Billing Support Representative

    15 hours ago

    Chennai, Tamil Nadu, India Toast Inc Full time

    Toast is driven by building the restaurant platform that helps restaurants adapt take control and get back to what they do best building the businesses they love Toast s growing Billing Operations Team is seeking a motivated professional to serve as the Billing Operations Representative This is a challenging role that requires problem-solving and...

  • Billing Support Representative

    3 days ago

    Chennai, Tamil Nadu, India Toast Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.Toast's growing Billing Operations Team is seeking a motivated professional to serve as the Billing Operations Representative. This is a challenging role that requires problem-solving and action...

  • Billing Analyst

    2 weeks ago

    Chennai, Tamil Nadu, India WORKALLTEK SOLUTIONS Full time

    Position: Billing Analyst Primary Responsibilities The Billing Analyst is responsible for setting up customer billing schedules and procedures, processing and analyzing data, generating invoices and billing reports, and coordinating monthly activities with internal and external teams.This role also serves as the first level of escalation for production...

  • Billing Analyst

    3 weeks ago

    Chennai, Tamil Nadu, India WORKALLTEK SOLUTIONS Full time

    Position: Billing AnalystPrimary ResponsibilitiesThe Billing Analyst is responsible for setting up customer billing schedules and procedures, processing and analyzing data, generating invoices and billing reports, and coordinating monthly activities with internal and external teams. This role also serves as the first level of escalation for production...

  • Billing Analyst

    7 days ago

    Chennai, Tamil Nadu, India WORKALLTEK SOLUTIONS Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Position: Billing AnalystPrimary ResponsibilitiesThe Billing Analyst is responsible for setting up customer billing schedules and procedures, processing and analyzing data, generating invoices and billing reports, and coordinating monthly activities with internal and external teams. This role also serves as the first level of escalation for production...

  • Billing Analyst

    1 week ago

    Chennai, Tamil Nadu, India WORKALLTEK SOLUTIONS Full time

    Position: Billing Analyst Primary Responsibilities The Billing Analyst is responsible for setting up customer billing schedules and procedures, processing and analyzing data, generating invoices and billing reports, and coordinating monthly activities with internal and external teams. This role also serves as the first level of escalation for production...

  • Head Billing

    7 days ago

    Chennai, Tamil Nadu, India Mehta Hospital Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesPatient Billing & CollectionsEnsure collection of advance/caution deposits for all admitting patients.Ensure estimation bills are prepared and clearly explained to patients.Monitor preparation of interim bills and updates to patients on a daily basis.Ensure billing is accurate and in line with the approved tariff for both OP and IP...

  • Billing Executive

    4 weeks ago

    Chennai, Tamil Nadu, India FE fundinfo Full time

    Job DescriptionJoin a high-performing finance operations team and take ownership of global billing processes in a fast-paced, collaborative environment.As a Billing Executive at FE fundinfo, you&aposll play a crucial role in ensuring accurate and timely invoicing across our global client base. You&aposll be empowered to build relationships with both internal...

  • Billing Executive

    2 weeks ago

    Chennai, Tamil Nadu, India FE fundinfo Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Join a high-performing finance operations team and take ownership of global billing processes in a fast-paced, collaborative environment.We are currently looking for a talented Billing Executive to join our team in a permanent role. In this position, you'll play a crucial role in ensuring accurate and timely invoicing across our global client base. You'll...

  • Billing Executive

    7 days ago

    Chennai, Tamil Nadu, India FE fundinfo Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join a high-performing finance operations team and take ownership of global billing processes in a fast-paced, collaborative environment.We are currently looking for two talented Billing Executives to join our team: one in a permanent role and one on a 1-year fixed-term contract. In either position, you'll play a crucial role in ensuring accurate and timely...