Manager - Hub Operations (Logistics)

3 weeks ago

Gurugram, India Spare Care Solutions Full time

Key Responsibilities:

  • Handle e-commerce shipments efficiently, ensuring smooth execution of all logistics processes.
  • Manage the full order cycle: LR creation, route planning, shipment arrangement, and last-mile delivery.
  • Analyze courier MIS reports and take corrective or preventive actions as required.
  • Coordinate and negotiate with suppliers, dealers, and customers to ensure timely and cost-efficient operations.
  • Handle logistics-related issues, complaints, or escalations promptly.
  • Track, evaluate, and report on key performance indicators (KPIs); drive improvements based on data analysis.

Requirements:

  • Proven experience as a Logistics Manager or in a similar role, with exposure to e-commerce logistics or any courier company.
  • Strong understanding of end-to-end logistics processes.
  • Excellent analytical and problem-solving skills; ability to interpret MIS reports and act effectively.
  • Strong negotiation and coordination skills with suppliers, partners, and customers.
  • (Preferred) Experience in handling insurance claims for shipments.
  • Strong leadership, decision-making, and communication skills.

Job Types: Full-time, Permanent

Pay: ₹35, ₹55,000.00 per month

Benefits:

  • Provident Fund

Application Question(s):

  • Are you located in Delhi NCR ?

Education:

  • Bachelor's (Required)

Experience:

  • Courier company: 2 years (Required)
  • Logistics Operation: 4 years (Required)
  • E-Commerce: 2 years (Required)

Work Location: In person

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