Logistics Manager

6 hours ago


Gurugram, India WiseLife Full time

About the Role

We are looking for an experienced Logistics Manager to oversee and streamline our logistics operations, manage 3PL partnerships, and ensure cost-efficient and timely delivery. The role requires strong expertise in logistics data management, reconciliations, and handling refunds/claims while maintaining excellent vendor relationships.

Key Responsibilities

  • Manage end-to-end logistics operations and ensure smooth order fulfillment.
  • Build and manage partnerships with 3PL providers and logistics companies.
  • Oversee logistics reconciliations (COD settlements, freight charges, delivery discrepancies).
  • Track, process, and manage refunds, returns, and claims with logistics partners.
  • Monitor shipment data, delivery performance, and cost efficiency.
  • Negotiate contracts, SLAs, and pricing with logistics vendors.
  • Collaborate with warehouse and operations teams for dispatch planning.
  • Prepare regular reports on logistics performance, cost, and improvements.
  • Ensure compliance with company policies and regulatory guidelines.

Key Skills

  • Proven experience in logistics, supply chain, or operations.
  • Strong knowledge of 3PL management & logistics partnerships.
  • Hands-on experience with reconciliations, refunds, and COD settlements.
  • Strong analytical and problem-solving skills.
  • Negotiation and vendor management expertise.
  • Proficiency in MS Excel / logistics management software.
  • Excellent communication and coordination skills.

Preferred Profile

  • Graduate in Supply Chain / Logistics / Operations or related field.
  • 2-5 years of experience in logistics & 3PL management.
  • Experience in e-commerce or retail logistics is a plus.

Job Type: Full-time

Pay: ₹400, ₹800,000.00 per year

Work Location: In person


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