
IP Billing
1 day ago
Job Description
Job title
Assistant Executive
Department:
Patient Services
Reporting to:
HOD
Job Objective:
To efficiently handle registration and billing for patients and generate a caring and patient centric atmosphere in the front office.
Job Responsibilities:
· Greets the patient/attendant according to the hour of the day.
· Displays warmth & care at customer interaction.
· Taking calls from internal & external customers.
· Helping customers to know how of the hospital.
· Guides the patients to their respective destination.
· Attends the lost & vulnerable patients.
· Liaisons with doctors & other hospital staff
· Submits deposited cash/cheques/draft/credit slips to finance.
· Displays proactive co-operation, solution orientation
· Responsible for opening & closing of shifts on their respective counters.
· Effective utilization of hospital information system (H.I.S) & other software provided for tasks assigned periodically.
· Achieving high levels of customer satisfaction at each interaction.
· Accurate and speedy result tasks.
· Display proactive co-operation, solution orientation.
· Induction of manuals.
· Class room training inputs.
· Running the allotted counter as per the respective SOP's.
· Any other duties given by the reporting manager
Job Types: Full-time, Permanent
Pay: From ₹17,000.00 per month
Work Location: In person
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