Customer Success Specialist

2 months ago

Bangalore, India Prosperr.io Full time
We’re Hiring: Customer Success Intern at Prosperr.io

About Company: We are revolutionizing income tax management for salaried individuals, aiming to alleviate the tax burden through a unique blend of cutting-edge AI & ML technologies. Join our dynamic startup environment where your contributions will shape a brighter financial future for many. Be part of an innovative team driving change and developing a one-of-a-kind product.

Are you passionate about helping customers succeed and eager to kickstart your career in a fast-growing tech company? We're looking for a dynamic and motivated Customer Success Intern to join our team at Prosperr.io

Position: Customer Success Intern Stipend: Market Standards Location: Bangalore Internship Duration: 3 months Opportunity to get full-time after completion of internship.

What You’ll Do: Assist in managing customer relationships and ensuring they get the most out of our platform. Collaborate with the Customer Success team to address customer inquiries and resolve issues. Help track customer satisfaction and identify opportunities for improvement. Gain hands-on experience in customer onboarding, training, and support processes.

Required Qualifications: Experience: 0 to 1 years of experience in client-facing roles. Education: Bachelor's degree in Engineering or a related field. Skills: Strong communication and interpersonal skills, with the ability to effectively engage with customers and team members. Attention to Detail: Excellent multitasking abilities with a keen attention to detail. Technical Proficiency: Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and the ability to quickly learn and adapt to new software tools. Attitude: Positive attitude, eagerness to learn, and a commitment to contributing to a collaborative team environment.

What We’re Looking For: Excellent communication skills, both written and verbal. Strong problem-solving abilities and a customer-first mindset. Eagerness to learn and adapt in a dynamic environment. Previous experience or coursework in customer service, sales, or a related field is a plus

Why Join Us? Be part of a vibrant team that’s dedicated to helping our clients thrive. Gain valuable experience in a key role that directly impacts customer satisfaction. Opportunity for growth and a potential full-time role after the internship.

If you’re ready to jumpstart your career and make a difference, we want to hear from you

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