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Canada Payroll Specialist

3 months ago


Hyderabad, India Randstad Global Capability Center Full time
Randstad Canada Payroll and Billing teams are looking for operational support in the following areas. The success of the role will be driven by:Clarity of work and training provided to the offshore teamQuality and timeliness of feedback especially during ramp-upRegular review of the effort and outcomes between onshore and offshore teamsIn addition to training, job aids to assist offshore teamTimeliness and accuracy of data provided in the prepped recon.The inclusion of the offshore team in daily huddles and regular communication

Responsible for total administrative processes for talent and clients related to time capture:Ensure completeness of timesheet data entryRespect timesheet entry deadlinesBalance posting batchesMinimum 800 timesheets per week depending on the size of the TSEnsure completeness of invoice portal submissionEnsure completeness of attached Timesheet to invoicesEnsure completeness of invoice submission to the clientsInvoices submitted before the end of the billing week.Adhere to payroll schedules to ensure on cycle payroll for all talent timecards (paid and billed by Friday).Data entry of time cards or manual input to time entry systemsDocuments and updates procedures for optimal team performanceWork with clients, branches and talent to improve timely submissions of timecards and approvals by ensuring talent fully on boarded and on assignmentPrepare customer and process level reporting to support managementOther duties and projects assigned from time to time

Reporting to:

Manager or above

Shift Timings:

06:30 PM - 03:30 AM IST

To be successful in this role, you should have

Reduction in time to resolve incoming incidentsManaging volume and reducing backlogAbility to manage in a fast paced environmentGood data entry skillsStrong ability to communicate at all levels of a multi-national enterpriseAble to work under constantly changing conditions and tight deadlinesPrior exposure of working with overseas clientsManage multiple tasks simultaneously, meet/exceed deadlines and goalsAbove Average excel skillsProfessional, effective, and persuasive (convincing) communication skills. Proficient in Microsoft Office and Google Suite products such as Gmail, Google Sheets, and shared drivesStrong customer focus and customer service skillsExcellent communication and organizational skillsAccounting knowledge and JDE/Oracle experience preferredAdvanced skills in Microsoft Excel such as V looks ups, pivot tables, etc.Knowledge of Randstad operations and systems is an assetAttention/Commitment to time frames and deadline.Ability to multi-task and prioritize workAccountable for personal results and teamwork

Qualifications:

Bachelor’s degreeMinimum of 4 years of experience in Canada PayrollKnowledge of Randstad operations and systems is an assetBasic excel and reporting