Front Office Executive

3 weeks ago


Hyderabad, India Hotel Lake View Full time

Position: Front Office ExecutiveLocation: Hotel Lake View (A Unit of Hotel Stay Blessed)Workplace: Shamshabad, near Rajiv Gandhi International Airport, HyderabadEmployment Type: Full-Time | OnsiteAbout the Property:Hotel Lake View, a premium property under the Stay Blessed Group, offers modern accommodation and hospitality services near Hyderabad International Airport. The hotel is known for its professional service, guest comfort, and operational excellence.Role Overview:The Front Office Executive will be responsible for managing guest check-in/check-out, maintaining front desk operations, ensuring smooth coordination with all departments, and delivering exceptional guest experiences.Key Responsibilities:Guest Handling:Welcome and greet guests professionally upon arrival.Manage guest check-ins and check-outs efficiently.Handle guest inquiries, complaints, and requests promptly.Reservation Management:Coordinate with OTA platforms and direct bookings.Update room availability and pricing in coordination with the Operations Manager.Maintain accurate guest records and reservation data.Front Office Operations:Handle phone calls, emails, and guest correspondence.Maintain cash and billing records; manage



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