Managed Services Associate

2 days ago


Delhi, India Pipeline AI Full time

Job Title: Managed Services AssociateLocation:Remote, IndiaType:Full-timeWork Hours:Flexible, with strong overlap to US business hours. Our teams align their schedules around client projects and delivery priorities.About PipelinePipeline is an AI platform that helps sales teams research, prioritize, and personalize outreach. We work with growth-stage and enterprise revenue teams to lift qualified conversations and shorten time to first meeting.We’re backed by UC Berkeley and seasoned operators from leading GTM organizations. As we scale, we’re building a managed services team that combines consulting discipline with operational excellence—helping our clients realize measurable revenue outcomes from day one.What You’ll DoConfigure and operate AI-driven playbooks to automate prospect research and outreach workflowsSupport client revenue teams by executing data-driven account research and prioritizationBuild and maintain dashboards tracking campaign performance and engagement metricsMonitor workflow quality and ensure SLAs are consistently metCollaborate with client-facing consultants to translate strategy into executionConduct data cleaning, enrichment, and reporting activities to ensure accuracy and completenessIdentify recurring issues and propose process improvementsDocument workflows and contribute to internal playbooks for operational excellenceCommunicate progress and updates clearly through reports and team meetingsWhat You’ll BringBachelor’s degree in Engineering, Business, Economics, Data Analytics, or a related quantitative or technical fieldUp to 2 years of work experience in analytics, operations, tech consulting, software implementation, or SaaS delivery environments (e.g., Capgemini, Accenture, Deloitte, Cognizant, TCS, etc.)Strong analytical and problem-solving mindset with attention to detailProficiency in spreadsheets (Google Sheets or Excel) and comfort working with data toolsExcellent written and verbal communication skillsSelf-starter with high ownership, reliability, and willingness to learn quicklyAbility to work collaboratively with cross-functional and global teamsFlexibility to align work rhythm with client needs across time zonesNice-to-HaveFamiliarity with CRM systems (Salesforce, HubSpot) and LinkedIn Sales NavigatorExperience with automation or outreach tools (Apollo, Outreach, Lemlist, or similar)Exposure to B2B marketing, sales operations, or GTM analyticsBasic understanding of SQL, Python, or data visualization toolsCompensation and BenefitsCTC: INR 8 LPA + performance-based bonusesRemote-first setup with client-facing exposure to global accountsDirect interaction with US revenue teams and senior consultantsFast learning curve across AI, SaaS, and revenue strategyHow to ApplyEmail your resume towith the subject:“Managed Services Associate – Your Name.”Please include a short note describing one project or internship where you improved a process, delivered a client outcome, or built an automation that saved time or effort.



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