Head of Sales Operations
3 days ago
Job Title: Sales Head - Operations
Location: Borivali west
Department: Sales and Operations
Employment Type: Full-time
Job Overview
The Sales Head - Operations will oversee and streamline sales processes, manage cross-functional collaboration between sales and operations teams, and ensure efficient execution of sales strategies to achieve business goals. This role requires strong leadership, strategic vision, operational excellence, and hands-on problem-solving.
Key Responsibilities
1. Establish and nurture key relationships with major clients, partners, and distributors.
2. Handle escalations and ensure exceptional customer satisfaction and retention.
3. Develop and execute sales strategies that align with organizational goals and objectives.
4. Create and monitor KPIs, sales forecasts, and reports to track performance against targets.
5. Develop and execute sales strategies that align with organizational goals and objectives.
6. Create and monitor KPIs, sales forecasts, and reports to track performance against targets.
7. Work closely with marketing, product, finance, and other departments to improve operational effectiveness.
8. Provide high-level client support for end-users, responding promptly to inquiries and technical problems.
Skills and Qualifications
Bachelor’s degree in Business, Marketing, or a related field.
Minimum 8-12 years of experience in sales operations.
Strong understanding of market dynamics, industry trends, and customer behavior.
Excellent communication, negotiation, and interpersonal abilities.
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