Business Intelligence Manager

3 weeks ago

Hyderabad, India Whatjobs IN C2 Full time

About MarketStar: MarketStar is a global sales and marketing outsourcing company that helps businesses drive growth through innovative sales solutions and customer engagement strategies. With over 30 years of experience, we partner with leading brands to accelerate sales performance and deliver exceptional customer experiences. Role Overview: In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. Key Responsibilities & What will you need to succeed in this role: - Hands on experience in managing BI/BA/Data teams and working closely with all stakeholders including Sr management. - End to End knowledge of Operations management and Business analysis. Collaborate with cross functional teams to understand business needs, define data requirements, and ensure data accuracy and integrity. - Collect, analyze, and interpret complex data from multiple sources to identify trends, patterns, and opportunities for business improvement. - Conduct ad-hoc analysis to support business initiatives, such as market research, competitive analysis, and customer segmentation. - Develop and maintain interactive dashboards, reports, and visualizations using BI tools such as Tableau, Power BI, or similar, to provide actionable insights to stakeholders. - Support business leaders in making data-driven decisions by presenting insights and recommendations in a clear and concise manner. - Conduct ad-hoc data analysis and research to address specific business questions and challenges. - Monitor key performance indicators (KPIs) and create alerts to proactively identify anomalies or potential issues. - Drive continuous improvement of BI processes, tools, and methodologies to enhance the overall effectiveness of the BI function. - Provide training and support to team members and end-users on BI tools and data analysis techniques. - Stay informed about industry trends, best practices, and emerging technologies in business intelligence and data analytics. - Partner with sales leaders and

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