Technical Support Engineer

1 month ago


india Grapes Innovative Solutions Full time


Provide technical assistance with computer hardware and software

Resolve issues for staff via phone, in person, or electronically

Perform hardware and software installations, configurations and updates as needed

Provide introductory on-line & classroom training for company products

Resolve technical issues in a timely manner using available resources within the company

Responsibilities

  • In-depth knowledge in the product that the technician is supporting.
  • Strong problem-solving skills
  • Excellent client-facing skills
  • Excellent written and verbal communication skills


Qualifications

  • 1+ years' of technical support experience
  • Customer service oriented
  • Strong written and verbal and troubleshooting skills


Put your CV here. -



  • india UE SYSTEMS Full time

    The ideal candidate will be responsible for training and supporting our technology products to implement and to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and internal sales team. Your ability to work in complex networking environment will also make you an ideal candidate. ...


  • india Progress Residential® Full time

    Microsoft TeamsOverview: We're in search of a seasoned and customer focused Technical Support Engineer to bolster our team. The ideal candidate will excel in providing technical aid and guidance to our internal users concerning hardware, software, and other computer systems. This role entails troubleshooting issues, executing repairs, and implementing...

  • Technical Manager

    1 month ago


    india Technical Placements Full time

    Job Description A leading nationwide battery supplier with East Rand Head Office urgently needs a Technical Manager to manage the Technical Department, Manage the Warranty process, provide technical support, and train staff on company products.Requirements Key requirements•                 Technical Qualification in...


  • india Grorapid labs Full time

    Product Support - Technical Support EngineerRole & Responsibilities :- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.- Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans.- Log software defects using a bug tracking system and work closely with software developers...


  • india Cornerstone OnDemand Full time

    We're looking for a Advanced Technical Support Engineer This role is Office Based GCS – Advance ProductSupport Engineer (L2) The Advance ProductSupport Engineer is part of the Global Customer Support Team. Advanced Product SupportEngineer serve as product and technical expert providing advanced technicalsupport across Cornerstone...


  • india Pinerium Full time

    Job Description We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Providing technical support service to our customers remotely and on site Improves system...


  • india BeatRoute Full time

    Software Support Engineer About Us BeatRoute is an enterprise-grade Sales Enablement platform that goes beyond automation and helps customers achieve their sales outcomes with its unique goal-driven sales technology. More than 150 Retail & Distribution companies such as those in the Consumer Goods industry rely on BeatRoute to solve their sales problems...


  • india Snaphunt Full time

    The Offer Join a well known brand within Telecommunications Excellent career development opportunities Flexible working options The Job You will be responsible for:  You will work with and have the full support of 1st and 2nd line support teams at Cisco and Open Reach UK further enhancing your skills as you work within our team learning about and...


  • india Gethyr Full time

    A Technical Support Engineer serves as an expert for our product, VWO, and associated web technologies.This is a high-profile customer-facing technical role to find solutions to issues faced by customers with our products and help them work through technical difficulties.The Support Engineer is the technical interface between our customers and VWO's...


  • india The VoIP Shop Ltd Full time

    The VoIP Shop delivers an innovative Cloud Phone System Solutions to Businesses and Public Sector customers all over the UK Based at the High Tech offices near the Leicester Space Centre Complex. We have a team of highly skilled Cisco Trained Engineers We work directly with our national network (Open Reach) and CISCO Systems Inc to deliver a Tier1, Carrier...


  • india Devlats Pvt Ltd Full time

    About the job :Responsibilities :- Engage in technical troubleshooting and problem resolution.- Analyze UI code (mobile or portal) and backend services (Node JS, Python, etc.).- Create DT synthetics, SPLUNK-based monitoring, Tealeaf monitors and reports, and perform advanced SPLUNK querying.- Investigate technical issues impacting databases, caching,...


  • india Sonata Software Full time

    About Sonata Software In today's market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike. As a leading Modernization Engineering company, we aim to...


  • india Sonata Software Full time

    About Sonata Software! In today's market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike. As a leading Modernization Engineering company, we aim...


  • india Tech Concierge Pro Full time

    Company Description: Tech Concierge Pro is a Business and IT consulting firm with capabilities in various areas, including Strategy Consulting, Web and Mobile App Design and development, Digital Transformation Strategy and consulting, Testing, Maintenance, Modernization, Customer Support, and Back Office. Job Description: As a Technical Support Engineer,...


  • Anywhere in India/Multiple Locations Grorapid labs Full time

    Product Support - Technical Support EngineerRole & Responsibilities :- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.- Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans.- Log software defects using a bug tracking system and work closely with software developers...


  • Anywhere in India/Multiple Locations, IN Grorapid labs Full time

    Product Support - Technical Support EngineerRole & Responsibilities :- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.- Regular and proactive follow-ups with customers with recommendations, workarounds, updates, and action plans.- Log software defects using a bug tracking system and work closely with software developers...


  • india PSC Biotech Ltd Full time

    Job Description About PSC Biotech   Who we are?  PSC Biotech is a leading Biotech Consultancy firm founded in 1996, headquartered in Pomona, California, USA, with Global operations in Ireland, India, Singapore, Australia and the US, serving 350 clients in more than 23 countries worldwide. We provide cloud-based software solutions for Quality Management and...


  • india Smarsh Full time

    Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 0 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in + communication channels before those risks become regulatory fines or headlines....


  • india People Squad Full time

    Job Description Our client is a British technology company and is on a mission to protect and save lives by making innovative home safety products which are simple and accessible. They aim to revolutionise the way business is conducted in its chosen business segments. The business is a leading provider of smoke, heat and carbon monoxide detectors to the...


  • india Tangentia Full time

    Role: Technical Support Associate (Trainee) Location: Porvorim, Goa Job Description: As a technical support/help desk employee, you’ll be monitoring, maintaining and resolving tickets raised by our customers that use our Applications. If there are any issues or changes required, such as forgotten passwords, Role change or request for any changes...