Technical Support Engineer- Azure Cognitive Services
4 weeks ago
About Sonata Software
In today's market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike.
As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation™ playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients.
Headquartered in Bengaluru, India, Sonata Software has a strong global presence, with strategic operations spanning across key regions such as the US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in TMT (Telecom, Media, and Technology), Retail & CPG, Manufacturing, BFSI (Banking, Financial Services and Insurance), and HLS (Healthcare and Lifesciences). Our bouquet of Modernization Engineering services cuts across Cloud, Data, Dynamics, Contact Centers, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms.
To know more, visit:
Azure Cognitive Services – Technical Support Engineer
Skills :
Knowledge of Azure Cognitive Services - LUIS, SDK app, ML Model prediction accuracy
Strong Python and C# coding skills, along with knowledge of C++ and/or Java
Knowledge of Debugging and validation of Backend Logs
Deep knowledge of API’s ( OCR/Face etc) calling API’s, knowing Rest API’s communication, end point, authentication, debugging, capturing traces etc
Azure, AWS cloud development experience
Knowledge of OpenAI will be an added advantage
Experience in troubleshooting and resolving technical issues related to machine learning frameworks and tools.
Effective communication and interpersonal skills to interact with customers and cross-functional teams.
Technical Support Engineer - Responsibilities
• Responsible for the customer support experience with Microsoft
• Own, troubleshoot and solve customer technical issues , using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
• Identify cases that require escalation (either technically or strategically)
• Create and maintain incident management requests to product group or engineering group
• Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer and engineer experience
• Provide ramp activities, knowledge sharing, technical coaching and mentoring
• Drive technical collaboration and engagement outside of CSS (Product Engineering teams, Services, Support, Regions)
Customer Guidance : Provide guidance and recommendations to customers on best practices for machine learning model development, deployment, and monitoring using Azure Machine Learning.
Troubleshoot and resolve technical issues , performs system maintenance and upgrades, and provides guidance and training to users.
• Lead or participate in building communities with peer delivery roles; may be workload or specialty specific
-
india Sonata Software Full timeAbout Sonata Software In today's market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike. As a leading Modernization Engineering company, we aim to...
-
DevOps Engineer
3 weeks ago
Anywhere in India/Multiple Locations, IN SGS Technical Services Pvt. Ltd Full timePosition Overview :We are looking for ideal candidate will play a key role in maintaining and optimizing our Azure infrastructure, ensuring reliability, scalability, and performance across our cloud-based systems. Responsibilities :1. Manage and maintain Azure infrastructure, including Azure SQL Database, Azure Virtual Machines, Azure App Services, Azure...
-
DevOps Engineer
4 weeks ago
Anywhere in India,Multiple Locations SGS Technical Services Pvt. Ltd Full timePosition Overview :We are looking for ideal candidate will play a key role in maintaining and optimizing our Azure infrastructure, ensuring reliability, scalability, and performance across our cloud-based systems. Responsibilities :1. Manage and maintain Azure infrastructure, including Azure SQL Database, Azure Virtual Machines, Azure App Services, Azure...
-
Artificial Intelligence Engineer
9 hours ago
india krtrimaIQ Cognitive Solutions Full timeCompany DescriptionkrtrimaIQ Cognitive Solutions is a technology company based in Bengaluru that specializes in Cognitive Process Automation, Data Engineering, Statistical Analysis and Optimization, Data Science, Natural Language Processing, and Computer Vision. With deep expertise in these domains, krtrimaIQ is well-equipped to transform organizations into...
-
Senior Technical Support Engineer
9 hours ago
india Configit Full timeWe are urgently looking for a Senior Support Engineer (Technical) for "Configit-India" team at Kedge Systems Private. Ltd., Chennai A candidate with Microsoft platform support/troubleshooting experience (.Net/Azure) is ideal. Configit is a CPQ software product firm from Denmark, with offices in US, UK and Germany. The selected candidate will work for an...
-
Technical Architect
9 hours ago
india Allianz Services Full timeDesignation - Senior Manager / Technical Architect – Data Engineering Experience Range – 10 to 16 Years Education - Bachelor's/master’s degree in computer science, Data Science, or a related field Location – Trivandrum or Pune Roles & responsibility - • Architecting, designing, and implementing scalable data solutions in the data engineering space...
-
Azure Cloud: Technical Specialist
4 weeks ago
india ProV Full timeDescription The candidate will be positioned as an Azure Cloud Technical Specialist within ProV Delivery Organization in Chennai, India. He or She will be reporting to the Director Delivery and Client Engagement for cloud business. The role involves extensive hands on technical skills on Azure Cloud. Candidates is expected to have around 5 to 8...
-
Azure Engineer
4 weeks ago
india ENGRO TECHNOLOGIES L.L.C Full timeJob Description : We are seeking a highly skilled Azure Cloud Engineer with expertise in monitoring solutions and landing zone architecture. The ideal candidate will be responsible for designing, implementing, and maintaining robust monitoring systems within Azure environments, with a strong focus on landing zone awareness. This role requires proficiency...
-
Azure Engineer
2 weeks ago
india LTIMindtree Full timeJob Description- As an Azure Engineer, you will play a crucial role in designing, implementing, and maintaining Azure-based solutions that drive our cloud infrastructure. We are looking for a highly skilled professional with a strong background in Azure Cloud technologies, excellent problem-solving abilities, analytical skills and upgrade yourself to new...
-
Azure DevOps
6 days ago
India Bloom Consulting Services Full time**Azure DevOps ( Job ID : 000001574 )**: Dot net, Azure NA Full Time Experience **5.0 - 8.0 years** Offered Salary **1,000,000.00 - 2,000,000.00** Notice Period **Not Disclosed** The role is for a SDE (Software Development Engineer) for Azure DevOps **Must Have**: - Strong in.Net programming - Expert in Backend technologies such as: SQL, Cosmos...
-
Azure DevOps
4 weeks ago
India Bloom Consulting Services Full timeNot Disclosed - Full Time - Azure, Dot net Experience **5.0 - 8.0 Years** Offered Salary **1,000,000.00 - 2,000,000.00 Lakh** Notice Period **Not Disclosed** The role is for a SDE (Software Development Engineer) for Azure DevOps **Must Have**: - Strong in.Net programming - Expert in Backend technologies such as: SQL, Cosmos scope script, windows...
-
Azure DevOps
2 weeks ago
India Bloom Consulting Services Full timeAzure, Dot net - NA - Full Time Experience **5.0 - 8.0 years** Offered Salary **1,000,000.00 - 2,000,000.00** Notice Period **Not Disclosed** The role is for a SDE (Software Development Engineer) for Azure DevOps **Must Have**: - Strong in.Net programming - Expert in Backend technologies such as: SQL, Cosmos scope script, windows batch, SSIS,...
-
Azure Data Platform Engineer
3 days ago
india Consultz Full timeJob Description Azure Data Platform Design and Implementation:Collaborate with cross-functional teams to understand data requirements and design scalable Azure data solutions. Implement and optimize data storage, processing, and analytics solutions on Azure, leveraging services such as Azure Data Lake Storage, Azure SQL Database, and Azure Synapse...
-
Technical Support Engineer
2 weeks ago
India CareerXperts Consulting Full timeWe are searching for a customer-focused and technically skilled Technical Support Engineer to join our growing team. You will be the first line of defense for our customers, providing exceptional technical support and troubleshooting solutions to their problems. Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and...
-
Azure Data Engineer
1 week ago
india Visionyle Full timePosition Name: Azure Data Engineer Position Mode: PermanentExperience: 6 YearsJoining Location: Remote Notice: ImmediateMode of Interview : 2-3 roundsSUMMARY:Azure Data Engineer should have experience on Azure data lake, Azure SQL database, Databricks, Azure Data Factory, and Azure SQL data warehouse and controlling and granting database access and migrating...
-
Azure Engineer
4 weeks ago
india IFLOWTECH SOLUTIONS PRIVATE LIMITED Full timeAzure OPEN AI with Azure Security skills. Position : 1 Location : Remote Experience: 5+yrs Primary Skills : Azure Open AI, Azure Security Responsibilities : Architect AI Solutions: Design end-to-end AI solutions that leverage Azure cloud services and OpenAI technologies to address complex business challenges and opportunities. Technical Leadership:...
-
Azure Integration Lead/Architect
7 days ago
india First Phoenics Solutions Full timeJob Description: - Architect end-to-end integration solutions leveraging Azure cloud services, ensuring alignment with client requirements and best practices.- Provide technical leadership and guidance to project teams, ensuring successful delivery of integration projects- Collaborate closely with clients to understand their integration needs and provide...
-
Azure Data Engineer
5 days ago
india Direct Client Full timeAzure Data Engineer - Fivetran or Snowflake Specialist Bengaluru, Data & Analytics JOB DESCRIPTION 1. Design, develop, and deploy data pipelines and workflows using Fivetran or Snowflake on the Azure platform. 2. Collaborate with business stakeholders to gather data requirements and translate them into technical specifications and Configure and customize...
-
.Net/Azure Developer
7 days ago
india TekNinjas Full timeJob Description :- Develop, deploy, and manage scalable applications and services in the Azure cloud environment using .NET technologies.- Collaborate with cross-functional teams to design and implement robust and efficient solutions that meet business requirements.- Utilize Azure Cloud Services for the development, deployment, and management of...
-
Azure Data Engineer
4 weeks ago
india Diatoz Solutions Full timeWe Are Seeking A Skilled Azure Data Engineer To Join Our Dynamic Team. The Ideal Candidate Will Be Responsible For Designing, Developing, And Maintaining Data Solutions On The Microsoft Azure Platform. You Will Collaborate With Cross-Functional Teams To Gather Requirements, Design Data Pipelines, And Implement Solutions To Meet Business...