Key Account Manager

Job Title: Key Account Manager – Growth Team Company: Ecocare Technologies Pvt. Ltd. Location: Noida, NCR (Own conveyance is required for short-distance travel) About Ecocare Technologies Pvt. Ltd. Ecocare Technologies Pvt. Ltd. is a fast-growing, bootstrapped Indian chemical manufacturing company specializing in cleaning, hygiene, and water treatment solutions for the Food, Beverage, and Dairy industry . Our eco-friendly formulations and process-driven approach have earned the trust of leading clients such as Unilever, Amul, Bisleri, Tata Consumers, Urban Company, and Country Delight. In just four years, Ecocare has achieved a $1 million ARR milestone by combining sustainability, cost efficiency, and operational excellence. Who We Are Looking For We’re looking for a Key Account Manager to lead and nurture relationships with our major food, beverage, and dairy clients. This role is ideal for a strategic, customer-focused professional who thrives on building long-term partnerships, driving growth, and ensuring superior client satisfaction in a technical B2B environment. Key Responsibilities Account Ownership: Act as the single point of contact for key clients, ensuring proactive communication and seamless coordination. Retention & Growth: Strengthen relationships with existing clients by identifying expansion opportunities, cross-selling, and upselling Ecocare’s product portfolio. Technical Consultation: Collaborate with plant teams to understand cleaning and hygiene challenges, suggest optimized solutions, and validate performance results. Sales & Revenue Targets: Achieve quarterly and annual sales goals through effective account planning and execution. Client Visits & Reviews: Conduct regular on-site visits for performance review, training sessions, and solution validation. Cross-Functional Collaboration: Work closely with R&D, Operations, and Supply Chain teams to ensure timely delivery and client satisfaction. Market Intelligence: Track competitor activities, client feedback, and market trends to develop data-driven growth strategies. Qualifications Education: Bachelor’s Degree in Food Technology, Dairy Technology, Dairy Engineering, or Chemical Engineering. Experience: 3–6 years in Key Account Management or B2B Technical Sales within the Food, Beverage, or Dairy sector. Technical Expertise: Sound understanding of CIP (Cleaning-In-Place), COP (Cleaning-Out-of-Place), OPC (Open-Plant Cleaning), and Water Chemistry. Skills: Strong command of MS Excel, PowerPoint, and CRM tools. Languages: English and regional languages (as per territory). Required Soft Skills Strategic Thinker: Ability to connect client needs with business opportunities. Excellent Communicator: Clear, persuasive, and professional in verbal and written interactions. Negotiator: Skilled in handling discussions that balance value and profitability. Ownership Mindset: Takes accountability and delivers measurable outcomes. Customer-Centric: Focused on ensuring client satisfaction and retention. Resilient & Agile: Handles challenges with composure in a dynamic environment. Time Management: Prioritizes effectively to balance multiple key accounts. Why Join Ecocare Technologies? High-Growth Company: Be part of a rapidly scaling organization redefining industrial hygiene in India. Learning Culture: Work directly with senior leadership and industry experts. Attractive Compensation: Competitive pay structure with performance-linked incentives. Eco-Driven Impact: Contribute to sustainable solutions that save water and reduce chemical waste. Work Flexibility: Balanced travel and office engagement with strong team collaboration.