Product Information Specialist

2 weeks ago


india eClerx Full time

Process Manager Role & responsibilities:

  • Manage relationship with offering managers and build an understanding of the business products:
  • Engage with the offering managers on a regular basis and get the required product data in a timely manner.
  • Share knowledge about how the Product Information Management (PIM) system works with the offering managers.
  • Design and agree with offering managers on standard PIM data fill templates.
  • Manage the product data using the PIM Informatica 360 system:
  • Add new products to the PIM system as part of the new product introduction (NPI) process.
  • Lead projects for sharing data from PIM system to other consumers (websites, e-commerce platforms etc.)
  • Audit the product data in the system identifying data quality problems and finding solutions to fix them.
  • Respond to data problems reported by other teams.
  • Work across multiple teams to update the existing product data in the PIM system as needed.
  • Build a deep understanding of the PIM Informatica 360 system and its integration with other systems.
  • Work across other internal teams to bring best practices in data management to the team.
  • Manage external vendors.
  • Analyse product data and make recommendations.
  • Lead process improvements.
  • Develop/maintain dashboards.
  • Prepare reports


Technical Skills:

  • Bachelor’s Degree preferably in engineering, marketing or business administration. with at least 8+ years of experience into working knowledge of Product Information Management (PIM), Informatica 360 is a plus.
  • Proven ability of data processing (data transformation, statistical analysis, data organization etc.)
  • Intermediate SQL knowledge (ability to create simple tables, import data and run queries for analysis purposes). Knowledge of a scripting language like Python is a plus.
  • Advanced skills in Excel data manipulation.
  • Understanding of IT systems.
  • Working knowledge of Content Management Systems (Adobe Experience Manager is a plus).
  • UX/UI basic knowledge: the ability to understand customer’s digital journeys with direct implication in conversion rate.
  • 3-5 years of experience in Digital Marketing.
  • Strong written, verbal and presentation skills in English. Other languages are a plus.
  • Self-starter with strong ability to work independently as well as in cross functional teams.
  • Strong communication skills in face to face and virtual settings.
  • Strong project management skills.
  • Planning and organizational skills.
  • Problem solving skills.
  • Great commercial acumen in sales and marketing processes.


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