Salesforce Administrator
3 weeks ago
Here's What You'll Do:
- Utilize SF administrator skills to continuously deliver business solutions while maintaining existing functionality Salesforce
- Understand, analyze, and improve upon the business systems in place, as well as integrated applications
- Maintain and manage 3rd party applications
- Support custom objects, formulas, validation rules, workflows, flows, process builder, approvals, and assignment rules
- Support the ecosystem of Salesforce cloud solutions and other business systems.
- Ensure data synchronization across platforms to maintain consistency in information
- Build test cases and conduct thorough testing of configurations to identify and resolve issues
- Monitor all lower environments (Salesforce Sandboxes) for release process / creating and synchronizing sandbox metadata and appropriate data sets
- Perform daily administration of data manipulation tasks such as data loading, merging of duplicates, ownership, and task assignments
- Maintain user roles and profiles, security settings, access settings (User Profiles, Role Hierarchy, Sharing Rules, and Security)
- Recognize and adopt best practices in reporting and analysis: data integrity and analysis, -Validation, and documentation.
Here's What You'll Bring To The Table
- 5+ years' experience implementing, configuring, and administering Salesforce
- Strong experience with Salesforce Sales Cloud
- Experience supporting other clouds such as Service, Marketing, Experience is a plus
- Competency with Salesforce automation, including building flows, workflow rules and formula fields
- Experience creating dashboards for end users and business stakeholders
- Experience with Einstein analytics is a plus
- Strong understanding of permission sets, role hierarchy
- Experience managing, triaging, and resolving user-submitted issues via an internal ticketing system(s)
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Ability to translate business requirements into technical solutions, clearly document technical requirements and solutions being configured
- Responsiveness to internal business partners and a strong sense of urgency to address issues that impact end-users.
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