Creative operation manager

3 weeks ago


india Performix Full time
Job Description

*Possible contract to Hire

·        The Creative Project Supervisor is responsible for planning, directing, coordinating, and delivering project activities through the entire project life cycle.

·        This position is responsible for ensuring deadlines are efficiently and consistently met. Building relationships and managing expectations are key parts of this role.

·        This position primarily works independently and supports senior project team members on larger or complex projects.

·        The Project Manager is also responsible for demonstrating the project focused culture at client site, and advises colleagues regarding project management practices, methods, and standards.

·        Performs continuous improvement projects for the division and department, and additional job-related functions as detailed by immediate supervisor.

 

Required Skills & Experience:

·        Four years of experience in Project Management or business-related activities.
Two (2) or more years of experience using Workfront or similar project management platform preferred.

·        Experience with project management of digital, video and other creative and communications disciplines preferred.

·        Demonstrated experience with project management software and/or reports.
Experience in project management within an agency or within a corporate creative division.

·        Capable of managing multiple accounts or service lines simultaneously. Must be able to maintain excellent relationships and thoughtful rapport with stakeholders from each group, and maintain a level of respect between the creative team and cross-functional teams.

·        Must be a thought-leader with the ability to pivot quickly while keeping goals front and center.

·        Must have strong business acumen with the ability to work with people from diverse functional backgrounds and build relationships across the organization.

·        Must have strong communication, and interpersonal skills.  The Project Manager must possess strong written and verbal communication skills and be extremely organized.

·        Must be a consistent, accountable team player who leads by positive example ensuring solid chemistry, and has zero ego or attitude. Requires a driven work ethic, a responsibility to the brand, and a desire to contribute to the collaborative culture at client’s department. Must have a passion for project management and solving business objectives with creative solutions.

 

Main Duties:

·        *Creates, documents, and maintains the Experience Design team knowledge repository

·        *Manages vendor contracts and relationships

·        *Conducts audits and manages access and budget for Experience Design team tools

·        *Responsible for collecting, tracking and submitting invoices for payment by client Supply Chain

·        *Offer tactical user research or Experience Design team hiring support like scheduling interviews

·        *4+ years’ experience in design operations or a total of 5 years combined experience in design/design research/design systems and operational roles

 

Requirements:

·        *Candidates should have excellent written and verbal communication.

·        *Previous service experience is a plus.

·        *Previous experience in UX/Design/Research is a plus.

·        *Previous experience with systems that client uses is a plus: Figma, Dovetail, User zoom, etc.

 

Education:

·        Bachelor's degree preferred.

Education preference: project management, graphic design, business analysis, business administration, creative management.

 

Certifications & Licensure:

·        Project Management Professional (PMP) Certification nice to have, but not required.

 

Required Skills:  

·        EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS

·        OPERATIONS MANAGER

·        PROJECT MANAGEMENT

 


Requirements
Project Management, UX Design, UX Research, design operations
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