Cluster Area Manager

3 weeks ago

pune, India Tata AIA Life Insurance Full time

JOB DESCRIPTION

A Position Overview

Position Title

Cluster Area Manager

Department

CSC - Partnership Distribution

Level/Band

Manager

Grade

402

Role Summary 

Manages a team of 10-12 Area Managers Relationship management with CSC State Head, District Managers (DMs) and Insurance SPOC in assigned states Influence CSC State Head & District Managers (DMs) for majority wallet share in the district. Ensures RM and AM productivity is as per Business plan

B Organizational Relationships

Reports To

Cluster Head/AVP

Supervises

Area Manager – CSC Relationship

C Job Dimensions

Geographic Area Covered

4-5 States in the Partner VLE geography, depending on Partner/s Zonal definition defined basis geography

Internal Stakeholders

Internal Training, Distribution Operations, Operations, Channel Marketing, F&A, HR

External

External Channel Partners-CSC

D Key Result Areas

Organization Process

Key Contributions

Sales 

Drive wallet Share in the allotted states Build relationship with CSC State Head, DMs and Insurance SPOC of CSC to achieve pre-set business targets on NOP, ANP & Productivity Working jointly with the CSC State Head on Business plans Driving and motivating the CSC State Head & DMs and providing MIS and analysis

Relationship Management

Relationship management with CSC Hierarchy, State Head, District Managers, and Insurance SPOC of CSC in the state/region Influence CSC State Head and DMs for majority wallet share in the district Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the CSC Provide all possible support to CSC as a face of parent company Effectively execute all Marketing activities Assist partner through training scheduling and customer service

Ensure Compliance

Ensure compliance to internal sales process & other compliance standards Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the team

MIS

Providing timely reports to CSC State Head, DMs and Supervisor as per the requirement. Adhering to the TALIC code of conduct.

E Skills Required

Technical

Proficient in writing Emails Good knowledge of MS Office/ MS Excel InsuranceBFSI Background Partnership Management Understanding of Prospecting and Sales  Customer Service - Problem Solving skills

Behavioral

Essential

Desired

Interpersonal skills

*

Communication skills

*

Creative thinking skills

*

Supervising/Leadership skills

*

Teamwork Skills

*

Influencing skills

*

Relationship Building skills

*

Decision making skills

*

Languages known

Official language of the state, Hindi & English

F Incumbent Characteristics 

Essential

Desired

Qualification

Graduate/Masters

MBA

Experience

4-6 years in Sales from Insurance/BFSI Industry

Age

Within limits of the organization

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