
Front Office Executive
4 weeks ago
Key Responsibilities:
- Oversee the daily operations of the front office, including reception, reservations, and guest services.
- Ensure a high standard of guest satisfaction and handle guest complaints professionally.
- Manage and train front office staff, prepare duty rosters, and ensure smooth shift operations.
- Maintain records, reports, and budgets for the front office department.
- Coordinate with other departments to ensure seamless guest experiences.
- Monitor room availability, rates, and revenue optimization.
- Implement and follow hotel policies and standard operating procedures.
Qualifications & Skills:
- Bachelor's degree/diploma in Hotel Management or related field.
- Minimum 1 years of experience in front office operations, preferably in a supervisory role.
- Strong communication, leadership, and problem-solving skills.
- Proficiency in hotel management software and MS Office.
- Fluency in English and Malayalam preferred.
Job Type: Full-time
Pay: ₹10, ₹15,000.00 per month
Benefits:
- Food provided
Work Location: In person
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