Front Office Receptionist

4 weeks ago

Kozhikode, India Care One Poly Clinic Full time

We are seeking a friendly, organized, and professional Receptionist to be the first point of contact at our clinic. The Receptionist will handle front-desk operations, assist patients with inquiries, manage appointments, and ensure smooth day-to-day administrative functioning of the clinic.

Key Responsibilities

  • Greet patients and visitors warmly and professionally.
  • Answer incoming phone calls, respond to inquiries, and direct calls to appropriate staff.
  • Schedule and confirm patient appointments.
  • Maintain patient records and update information in the system.
  • Handle patient check-in and check-out processes, including billing and payment
  • Maintain cleanliness and orderliness of the reception area.
  • Coordinate with doctors, nurses, and staff for smooth patient flow.
  • Handle incoming and outgoing correspondence (emails, couriers, etc.

Qualifications & Skills

  • Minimum qualification: High School Diploma / Bachelor's Degree
  • Prior experience as a receptionist, front office executive, or in customer service is an advantage.
  • Good communication skills
  • Basic computer knowledge (MS Office, email, appointment software).
  • Pleasant personality with good interpersonal skills.
  • Ability to multitask and handle stressful situations calmly.
  • Strong organizational and time-management skills.

Job Types: Full-time, Permanent, Fresher

Pay: ₹8, ₹11,000.00 per month

Work Location: In person

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