Customer Relationship Management Executive

4 weeks ago


India DIYA GREENCITY PRIVATE LIMITED Full time

Work From Home Opportunity | CRM Executive – Customer Communication & Support Company: Diya Greencity Pvt. Ltd. Location: Remote (WFH) Type: Full-Time Industry: Real Estate / Customer Relationship Management Are you a people-first professional with strong communication skills and a knack for organized follow-ups? Diya Greencity Pvt. Ltd. is hiring CRM Executives (Work From Home) to manage and nurture our growing customer base. We’re looking for energetic, sincere, and tech-savvy team members who can ensure a seamless customer experience from the comfort of their homes. Key Responsibilities: Handle customer calls through Exotel IVR system . Communicate professionally via our WhatsApp Business Verified Device . Send updates, follow-ups, and official communication using Google Workspace email . Maintain and update customer records through Google Forms and Google Drive . Use Microsoft Excel / Word on Microsoft Work Account (365 Business Standard License) for reports, documentation, and analysis. Provide timely updates on customer queries, issues, and resolutions.



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