Customer Relationship Management Executive

5 days ago

India DIYA GREENCITY PRIVATE LIMITED Full time

🏡 Work From Home Opportunity | CRM Executive – Customer Communication & SupportCompany: Diya Greencity Pvt. Ltd.Location: Remote (WFH)Type: Full-TimeIndustry: Real Estate / Customer Relationship ManagementAre you a people-first professional with strong communication skills and a knack for organized follow-ups? Diya Greencity Pvt. Ltd. is hiring CRM Executives (Work From Home) to manage and nurture our growing customer base. We’re looking for energetic, sincere, and tech-savvy team members who can ensure a seamless customer experience from the comfort of their homes.🔹 Key Responsibilities:Handle customer calls through Exotel IVR system.Communicate professionally via our WhatsApp Business Verified Device.Send updates, follow-ups, and official communication using Google Workspace email.Maintain and update customer records through Google Forms and Google Drive.Use Microsoft Excel / Word on Microsoft Work Account (365 Business Standard License) for reports, documentation, and analysis.Provide timely updates on customer queries, issues, and resolutions.🧠 Requirements:Prior experience in customer support, CRM, or telesales preferred.Good spoken and written communication in Hindi and English.Proficiency in using Gmail, Google Forms, Google Sheets/Drive, and MS Office.Laptop/Desktop with a good internet connection and a quiet work environment.Self-motivated, organized, and dependable with daily work tracking habits.💼 What We Offer:Flexible remote work with defined targets and structured processes.Training & onboarding on Exotel, Google Workspace, and CRM SOPs.Performance-based incentives and opportunity for long-term growth.A friendly and supportive work culture from an industry leader in real estate.📩 Apply Now:If you’re ready to help customers feel heard, informed, and cared for — we’d love to hear from you

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