Customer Relationship Manager – Execution Phase
1 week ago
About the Company As a Customer Relationship Manager (Execution Phase), you’ll ensure that every project runs smoothly once it enters execution. You will be the face of the company for clients during the most crucial stage — coordinating between clients, site teams, designers, and vendors to ensure timely delivery, clear communication, and a stress-free experience. About the Role As a Customer Relationship Manager (Execution Phase), you’ll ensure that every project runs smoothly once it enters execution. You will be the face of the company for clients during the most crucial stage — coordinating between clients, site teams, designers, and vendors to ensure timely delivery, clear communication, and a stress-free experience. Responsibilities Client Communication & Experience Act as the single point of contact for clients throughout the execution stage. Keep clients updated on site progress, material dispatches, and milestone completions. Manage client expectations regarding timelines, site conditions, and handover readiness. Proactively address issues, concerns, or delays, maintaining transparency and trust. Schedule and conduct site visits with clients at key stages of execution. Coordination with Internal Teams Work closely with Project Managers, Site Engineers, and Designers to ensure client inputs and approvals are aligned with execution plans. Track material availability, installation schedules, and quality checkpoints. Ensure no communication gap exists between client-facing and backend teams. Support site teams in prioritizing client requirements and change requests efficiently. Progress Tracking & Reporting Monitor project progress against the planned schedule and update clients regularly. Maintain documentation of milestones, approvals, and change requests. Generate weekly project status reports and share updates with both management and clients. Customer Satisfaction & Closure Ensure smooth project handover and client satisfaction during completion. Collect feedback post-handover and highlight improvement areas to the management. Build long-term relationships by ensuring a positive on-site experience that drives referrals. Qualifications Education: Graduate in Business Administration, Interior Design Management, Project Management, or related field. Experience: 2–5 years in customer servicing or client coordination roles within interior design, construction, or architecture sectors. Required Skills Excellent communication and client-handling ability. Strong coordination and problem-solving mindset. Knowledge of project timelines, materials, and on-site workflows. Proficiency in CRM tools, Excel, and basic project management software. High sense of accountability and attention to detail. Preferred Skills Experience in interior design, construction, or architecture sectors Job Benefits & Perks: Provident Fund Medical Insurance
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Bangalore Urban, India Interazzo.com Full timeAbout the CompanyAs a Customer Relationship Manager (Execution Phase), you’ll ensure that every project runs smoothly once it enters execution. You will be the face of the company for clients during the most crucial stage — coordinating between clients, site teams, designers, and vendors to ensure timely delivery, clear communication, and a stress-free...
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bangalore, India Interazzo.com Full timeAbout the CompanyAs a Customer Relationship Manager (Execution Phase), you’ll ensure that every project runs smoothly once it enters execution. You will be the face of the company for clients during the most crucial stage — coordinating between clients, site teams, designers, and vendors to ensure timely delivery, clear communication, and a stress-free...
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Customer Success Executive
6 days ago
Bangalore Urban, India Karix Full timeJob Role: Sr. Executive - Customer SuccessJob Location: Bangalore Job Responsibilities:Identify, build, and nurture relationships with key stakeholders within partner organizations, focusing on drivingjoint success.Collaborate with internal teams, including Customer Success, Sales, and Product, to align resources and strategies to meet partner needs.Act as...
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Customer Relationship Executive
1 week ago
bangalore, India GreenAds Global Full timeWe are seeking an energetic and customer-focused Customer Relationship Executive (CRE) to join our dynamic team. The role involves maintaining strong relationships with existing clients, ensuring timely account recharges, assisting with cross-selling and up-selling of new products, and providing post-sales support to enhance customer satisfaction and...
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Customer Success Executive
2 weeks ago
Bangalore Urban, India Karix Full timeJob Role : Sr. Executive - Customer Success Job Location : Bangalore Job Responsibilities: Identify, build, and nurture relationships with key stakeholders within partner organizations, focusing on driving joint success. Collaborate with internal teams, including Customer Success, Sales, and Product, to align resources and strategies to meet partner needs....
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Customer Relationship Executive
1 week ago
bangalore, India GreenAds Global Full timeWe are seeking an energetic and customer-focused Customer Relationship Executive (CRE) to join our dynamic team. The role involves maintaining strong relationships with existing clients, ensuring timely account recharges, assisting with cross-selling and up-selling of new products, and providing post-sales support to enhance customer satisfaction and...
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3 days ago
Bangalore Urban, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM) , you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
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Customer Success Manager
3 days ago
Bangalore Urban, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : BangaloreREPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTIONAs a Client Success Manager (CSM), you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
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bangalore, India Licious Full timeWe are Licious and we are a Bengaluru-based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies, and friends. We pride ourselves on being India’s most successful D2C food-tech brand operating in 20 cities across the country, delighting over 32 lac customers with our de-licious fresh meat and seafood! Think you...
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Customer Relationship Management Executive
1 week ago
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