Area Business Manager

3 weeks ago

kochi, India Antal International Full time
Job Description

Job Specifications:

Drive Performance and Profitability:  Take ownership of driving performance and profitability within assigned clinics. Inspire Service Excellence:  Enable and inspire the team to deliver excellent service, aiming for 100% customer satisfaction. Stakeholder Relationships:  Foster relationships with both internal and external stakeholders. BTL Activity Management:  Own and manage below-the-line (BTL) activities for lead generation. Business Opportunity Creation:  Create and drive business opportunities to build a sustainable business in the assigned territory. Commercial Acumen:  Possess a commercial/business inclination and maintain a KPI-driven mindset. Data Management Skills:  Exhibit excellent data management skills, deriving trends and patterns for informed decision-making. Travel Readiness:  Openness to rigorous travel across the assigned territory to provide timely support and feedback to the team. Team Motivation and Leadership:  Motivate the team, build trust, and lead from the front. Innovation and Execution:  Foster innovation and drive execution to meet assigned results effectively. Cross-functional Collaboration:  Act as a bridge between the respective team and other functions for smooth clinical operations. Analytical Ability:  Demonstrate strong business skills and analytical abilities. Direct Team Management:  Directly manage a team of 22 individuals, including client advisors and audiologists.

Key Responsibilities:

Revenue Generation and Management:

Collaborate with Regional and Sales Directors to propose and set area budgets and sales targets. Ensure sales growth and performance development through store visits and monitoring of KPIs/sales funnel. Monitor Area Sales and KPIs, implementing corrective actions through store visits and other tools. Support stores in customer acquisition and assist in implementing CRM initiatives. Support Area Marketing initiatives in collaboration with the Marketing Team.

People Management and Organization Effectiveness:

Manage people in the store focusing on performance and learning needs, in coordination with Regional Directors, HR, Shop Managers, and the training team. Organize regular area meetings to align stores on targets and company projects. Foster team spirit and collaboration in the store, driving results and motivating people. Share responsibility for managing the recruiting processes of Hearing Care Professionals and Client Advisors with Regional Directors and HR.

Operational Excellence, Network Development, and Footprint Optimization:

Ensure optimal area coverage and efficient agenda management to achieve sales funnel optimization and pursue untapped business opportunities. Explore further business growth opportunities and network development in the assigned area, proposing new store openings and relocations. Lead the adoption and implementation of key group sales initiatives and projects at the area level. Ensure smooth store operations within compliance guidelines to support business.

Medical Area Management:

Develop a solid ENT network through regular visits. Ensure compliance in all medical activities in the area. Manage the medical promotion budget along with the Regional Manager.

Requisite Skills:

Master’s degree or MBA in Sales and Marketing or Economics. Minimum of 5 years of experience, including team handling. Exceptional ability to grasp complex concepts quickly. Strong connection with customers regarding latest trends, clinical insights, and product knowledge. Proficient in acquiring, interpreting, and communicating information effectively. Clear presentation of ideas in both written and verbal forms. Excellent communication skills.

About Client:

Client's organization is a Italy-based powerhouse, founded in 1950, dominates the global hearing care retail sector with a robust presence in 26+ countries. Their leadership is defined by innovation and unparalleled customer service.

Benefits Annual bonus based on performance Fuel Travel expenses covered

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