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IT Lead- Operations

2 months ago

hyderabad, India Carrier Full time

Country:

India

Location:

Building No: 12C, Floor 9,10,11, Building No: 12B -Stilt floor, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, IndiaTitle: IT Lead Operations & Infrastructure Location : Hyderabad

Build a career with confidence: Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the Role: Experienced Infrastructure professional. Oversees mapping the relationships between information systems components (i.e., end users, business processes, applications, data, IT platform hardware/software, and networks) as well as identifying key interactions and dependencies across separate systems and platforms. manage the IT Infrastructure, IT Operation, End users support Services, Data Center Operation, IT Asset management & Vendor Management for HRDC site and additional he is supporting IT Operating control and engineering Lab

Key Responsibilities:
  • Experience in Service Snow to perform IMACD relatives’ task and activities, Network Infrastructure, Data Center Knowledge, IT Asset management and Vendor Management.
  • At least 10+ years of experience in IT Infrastructure, IT Operation, End users support Services, Data Center Operation, IT Asset management & Vendor Management
  • Manage and support the IT Infrastructure & Operation, End Users Support & Services, Stakeholder Management, IT Risk and Control & End Users Project deployment
  • Expertise in cross function collaboration, End Users experience, Process improvement, Shared Services such as Budget & Finance and IT Project & Product transition
  • Responsible and manager IT Asset management, Stock review, IT Asset disposal, Forecast and Budget
  • Manage and responsible for Modernization project with end-to-end accountability.
  • Preparing the standard Operating model for End users’ improvement.
  • Strong stakeholder engagement and management working with Project Manager and multiple stakeholders to manage their needs, expectations, requirements with a focus on continuous improvement in processes and efficiencies
  • Ability to operate effectively both independently and in a team with attention to detail. Identify and manage project risks, issues and assumptions
  • Engineering LAB Support: Providing support in the engineering LAB and resolving end-user issues
  • Participates and Approves all Changes to the site Infrastructure via Change Management procedures
  • Maintains a non-technical, Infrastructure Management posture which includes asset management, financial management (capex and opex), obsolescence status
  • Track, monitor and report on overall progress (time, cost and quality) and any potential for change
  • Manage operational readiness and ensure handover to support, the business and other key stakeholders is delivered successfully

Minimum Requirements:
  • At least 10 years of experience in IT Site Operation and end user's support
  • Should be completed gradate
  • Skill on Project deployment, IT Asset Management, Vendor Management and End users support services

Benefits:
  • We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
  • Have peace of mind and body with our health insurance
  • Make yourself a priority with flexible schedules and leave Policy
  • Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Programme

Our commitment to you:

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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