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Customers Inquiry Head and Supervisor

6 months ago

kolkata, India Bharti Axa Life Insurance Full time
  • Supervising the daily operations of the customer service department
  • Creating a reliable customer loyalty program
  • Setting customer service goals for team members and helping them reach those goals
  • Interacting with customers and handling customer queries and complaints in a timely manner
  • Maintaining relationships with profitable customers
  • Making weekly and monthly reports and surveys
  • Staying current on the latest industry trends and techniques