Technical Support Executive

2 days ago

Indore, India Tata Consultancy Services Full time

TCS Mega Walk In - Technical Support Executive

INTERVIEW DETAILS:

Walk-In Date: Saturday, 13th Sep 2025

Time: 10 AM to 12:30 PM (Entry Time)

Location: Tata Consultancy Services, Address: Super Corridor Rd, Tigaria Badshah, Indore, Madhya Pradesh

Job Summary:

Role :Technical Support Executive

Experience: 1 year to 4 years

Job Location: Indore

Eligibility:

  • Minimum 15 years of regular, full-time education
  • Should be flexible with night shifts & rotation shifts
  • Carry 2 photocopies of Aadhar/PAN
  • Candidates to have registered EPs
  • It is mandatory to submit a valid copy of TCS application form during the drive
  • End to End Knowledge in Record to Report Process
  • Good Knowledge of MS Office Word, Excel and PowerPoint

Responsibilities:


•       Excellent Comm skill(verbal /Written)


•       Typing skill (typing skills (Min 60 to 80 WPM))


•       Troubleshooting Experience: diagnosing, and resolving complex issues with SOP documents


•       Support Experience: Familiarity with support methodologies, case lifecycles, and analytical skills for breaking down issues.


•       Knowledge on any Ticketing tool , ITIL knowledge


•       Exp 6+ months of experience in infra , Storage, Service Desk


•       Knowledge and hands on experience on Google products. (Gmail,Calender,Meet,drive,Docs,Sheet,Slides, Gemini app, Notebook LLM,Keep,Sites,Forms,Appsheet)


•       Associate Google Workspace Administrator certification is preferred

Mandatory Requirements (How to generate your EPCN)

EPCN number is mandatory for eligibility of the interview. Follow the below steps to register and mention the EPCN number on your resume

  • Step 1: Visit 
  • Step 2: Click to login
  • Step 3: Click New user (Register with us)
  • Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)
  • Step 5: Once completed, your TCS no. would be generated which starts from EP2025XXXX.
  • Step 6: You will receive the EP number on your personal e-mail ID.

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