Intertec Systems
1 week ago
Responsibilities (includes All Tasks) :- Good understanding and experience of monitoring tool (SolarWinds, Manage Engine) and ITSM tool- Provide timely response to all incidents, Requests, outages and performance alerts.- Categorize issues for escalation to appropriate technical teams- Understanding and report preparation based on the customer requirement.- Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact- Collect and review performance reports for various systems, and report trends in hardware and application performance to assist senior technical personnel to predict future issues or outages- Monitoring Windows server backup and inform in case of any failures.- OS and Patch Management knowledge & understanding- Monitor a wide variety of information and network systems that include, but are not limited to telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems and core applications- Document all actions in accordance with standard company policies and procedures- Notify customer and third-party service providers of issues, outages and remediation status- Work with internal and external technical and service teams to create and/or update knowledge base articles- Perform basic systems testing and operational tasks (installation of patches, network connectivity testing, script execution, etc.)- Support multiple technical teams in 24 x 7 NOC operational environments with high up-time requirements.- Comfortable working day/night shiftsTechnical Skills Basic Microsoft and/or Cisco certifications (CCNA, MCITP, etc.)- Knowledge of monitoring VMWare clusters in high-availability environments- Broad experience using a variety of monitoring and ticket management tools- Experience providing remote support using virtual desktop tools- A minimum of three years of experience supporting and monitoring network systems, servers or storage in an enterprise environment.- Previous NOC experience is strongly preferred.- Understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc.- Knowledge of Microsoft server OS and Network Devices- Excellent written, verbal and interpersonal skillsSoft Strong customer communication skills (Written and verbal), with the ability to communicate clearly with customersDesired Skills and ExperienceITSM, Cisco Certified, VMWare ESXi, Remote Troubleshooting, Network Monitoring, Microsoft server, Solarwinds, Patch Management (ref:hirist.tech)
-
Sr. AI
2 weeks ago
Indore, India Intertec Systems Full timeJob Description Skills: Machine Learning, Natural Language Processing (NLP), Large Language Models (LLM), Agentic AI, AI presales, solution architecture, Computer Vision, TensorFlow, Job Overview We are looking for an execution-focused and visionary AI Practice & Innovation Lead to join our leadership team in Dubai. This full-time, hybrid role is ideal for a...
-
Intertec Systems
4 days ago
Indore, India Intertec Systems Full timeJOB TITLE :Principal ArchitectJOB PURPOSE :The purpose of this role is to lead the design and development of scalable, future proof, scalable, agile, high-performance digital products using cloud-native, headless, AI ready, open-source architecture. QUALIFICATION: B.E. / B. Tech / MCA / MCS Architecture (AWS, Azure, GCP) EXPERIENCE:15+ Years REPORTING TO:BU...
-
Senior Application Service Delivery Manager
4 weeks ago
Indore, India Intertec Systems Full timeJob Description Skills: Service Delivery Management, ITIL, Application Management Services (AMS), SLAs, ITSM, Robotic Process Automation (RPA), Managed Services, Stakeholder Management, Company Overview Intertec Softwares Pvt Ltd, part of Intertec Systems, is a renowned IT services company headquartered in Bangalore. With a presence across the Middle East...
-
Intertec Systems
2 weeks ago
Indore, India Intertec Systems Full timeCompany Softwares Pvt Ltd, a renowned IT services company headquartered in Bangalore, operates across the Middle East and India, specializing in the digitalization of business operations for retail, banking, insurance, and healthcare sectors. With ISO 9001 certifications, it consistently delivers superior IT and managed services, gaining a reputation for...
-
Intertec Systems
17 hours ago
Indore, India Intertec Systems Full timethe Services, Solution Design, IT infrastructure, Solution Architecture, RFP Response, Presales, MSP Solutions, Technical PresentationsJOB PURPOSE: Solution Architect responsible for building IT Manage Services SolutionQUALIFICATION: Bachelors of Engg in IT/ related years of experience in the managed Service DomainResponsibilities (includes All Tasks)-...
-
Intertec Systems
1 week ago
Indore, India Intertec Systems Full timeAbout the job :Skills :Oracle Cloud Infrastructure, Cloud Migration, Terraform, Shell Scripting, Ansible, CI/CD, Cloud Architecture, Cloud networking,Job Purpose :To design, deploy, manage, and support scalable, secure, and cost-effective cloud solutions on Oracle Cloud Infrastructure (OCI).The role involves automation, infrastructure management, and...
-
Intertec Systems
4 weeks ago
Indore, India Intertec Systems Full timeSkills :Network Security, F5 LTM, Cisco Networking, Palo Alto, Firewall Management, VPN Administration, SSL/TLS, Intrusion Title :Network & Security Analyst L2 (Indore, India)Job Purpose :We are looking for a highly skilled Network & Security Analyst L2 with extensive hands-on experience in implementing, configuring, integrating, and supporting network and...
-
Human Resources Assistant
5 days ago
Indore, Madhya Pradesh, India Intertec Softwares Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany OverviewIntertec Softwares Pvt Ltd, part of Intertec Systems headquartered in Dubai, is a leading IT services company servicing Retail, Banking, Insurance, and Healthcare sectors in the Middle East and India. Headquartered in Bangalore, Intertec specializes in digitalization, IT services, Hybrid IT, IoT, and Cybersecurity. Established in 1991, it has...
-
Intertec Systems
4 weeks ago
Indore, India Intertec Systems Full timeJob Title : Senior Technical Support Engineer - Network Voice : Bachelors degree in computer science, Telecommunications, or related : 6 to 8 :- CCNA Voice/CCNP Collaboration- Microsoft Teams Voice Certification- Avaya, Genesys, or other VoIP certifications- ITIL :- Deploy and configure Cisco Unified Communications Manager (CUCM), Unity Connection, UCCX,...
-
Intertec Systems
1 week ago
Indore, India Intertec Systems Full timeAbout the jobSkills :AWS Architecture, Amazon EC2, AWS Lambda, Amazon S3, Amazon VPC, Amazon RDS, AWS IAM, Amazon CloudWatch,Job Description :RESPONSIBILITIES (INCLUDES ALL TASKS) :Cloud Operations & Management :- Design, implement, and manage enterprise AWS infrastructure focusing on high availability- Develop and maintain infrastructure standards and best...
