Intertec Systems
4 weeks ago
Responsibilities (includes All Tasks) :- Good understanding and experience of monitoring tool (SolarWinds, Manage Engine) and ITSM tool- Provide timely response to all incidents, Requests, outages and performance alerts.- Categorize issues for escalation to appropriate technical teams- Understanding and report preparation based on the customer requirement.- Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact- Collect and review performance reports for various systems, and report trends in hardware and application performance to assist senior technical personnel to predict future issues or outages- Monitoring Windows server backup and inform in case of any failures.- OS and Patch Management knowledge & understanding- Monitor a wide variety of information and network systems that include, but are not limited to telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems and core applications- Document all actions in accordance with standard company policies and procedures- Notify customer and third-party service providers of issues, outages and remediation status- Work with internal and external technical and service teams to create and/or update knowledge base articles- Perform basic systems testing and operational tasks (installation of patches, network connectivity testing, script execution, etc.)- Support multiple technical teams in 24 x 7 NOC operational environments with high up-time requirements.- Comfortable working day/night shiftsTechnical Skills Basic Microsoft and/or Cisco certifications (CCNA, MCITP, etc.)- Knowledge of monitoring VMWare clusters in high-availability environments- Broad experience using a variety of monitoring and ticket management tools- Experience providing remote support using virtual desktop tools- A minimum of three years of experience supporting and monitoring network systems, servers or storage in an enterprise environment.- Previous NOC experience is strongly preferred.- Understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc.- Knowledge of Microsoft server OS and Network Devices- Excellent written, verbal and interpersonal skillsSoft Strong customer communication skills (Written and verbal), with the ability to communicate clearly with customersDesired Skills and ExperienceITSM, Cisco Certified, VMWare ESXi, Remote Troubleshooting, Network Monitoring, Microsoft server, Solarwinds, Patch Management (ref:hirist.tech)
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Intertec Systems
3 weeks ago
Indore, India Intertec Systems Full timeJOB TITLE :Principal ArchitectJOB PURPOSE :The purpose of this role is to lead the design and development of scalable, future proof, scalable, agile, high-performance digital products using cloud-native, headless, AI ready, open-source architecture. QUALIFICATION: B.E. / B. Tech / MCA / MCS Architecture (AWS, Azure, GCP) EXPERIENCE:15+ Years REPORTING TO:BU...
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Intertec Systems
3 weeks ago
Indore, India Intertec Systems Full timethe Services, Solution Design, IT infrastructure, Solution Architecture, RFP Response, Presales, MSP Solutions, Technical PresentationsJOB PURPOSE: Solution Architect responsible for building IT Manage Services SolutionQUALIFICATION: Bachelors of Engg in IT/ related years of experience in the managed Service DomainResponsibilities (includes All Tasks)-...
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Human Resources Assistant
3 days ago
Indore, Madhya Pradesh, India Intertec Softwares Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearCompany OverviewIntertec Softwares Pvt Ltd, part of Intertec Systems headquartered in Dubai, is a leading IT services company servicing Retail, Banking, Insurance, and Healthcare sectors in the Middle East and India. Headquartered in Bangalore, Intertec specializes in digitalization, IT services, Hybrid IT, IoT, and Cybersecurity. Established in 1991, it has...
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Intertec Systems
4 weeks ago
Indore, India Intertec Systems Full timeAbout the job :Skills :Oracle Cloud Infrastructure, Cloud Migration, Terraform, Shell Scripting, Ansible, CI/CD, Cloud Architecture, Cloud networking,Job Purpose :To design, deploy, manage, and support scalable, secure, and cost-effective cloud solutions on Oracle Cloud Infrastructure (OCI).The role involves automation, infrastructure management, and...
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Sr. AI
1 week ago
Indore, Madhya Pradesh, India Intertec Softwares Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob OverviewWe are looking for an execution-focused and visionary AI Practice & Innovation Lead to join our leadership team in Dubai. This full-time, hybrid role is ideal for a senior AI professional who thrives on building cutting-edge solutions and leading enterprise-scale AI transformation. The selected candidate will spearhead Intertec's AI Center of...
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Intertec Systems
1 week ago
Indore, India Intertec Systems Full timeSkills :Network Security, F5 LTM, Cisco Networking, Palo Alto, Firewall Management, VPN Administration, SSL/TLS, Intrusion Title :Network & Security Analyst L2 (Indore, India)Job Purpose :We are looking for a highly skilled Network & Security Analyst L2 with extensive hands-on experience in implementing, configuring, integrating, and supporting network and...
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Sr. AI
2 days ago
indore, India Intertec Softwares Pvt Ltd Full timeJob OverviewWe are looking for an execution-focused and visionary AI Practice & Innovation Lead to join our leadership team in Dubai. This full-time, hybrid role is ideal for a senior AI professional who thrives on building cutting-edge solutions and leading enterprise-scale AI transformation. The selected candidate will spearhead Intertecs AI Center of...
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Intertec Systems
1 week ago
Indore, India Intertec Systems Full timeJob Title : Senior Technical Support Engineer - Network Voice : Bachelors degree in computer science, Telecommunications, or related : 6 to 8 :- CCNA Voice/CCNP Collaboration- Microsoft Teams Voice Certification- Avaya, Genesys, or other VoIP certifications- ITIL :- Deploy and configure Cisco Unified Communications Manager (CUCM), Unity Connection, UCCX,...
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Human Resources Assistant
2 days ago
indore, India Intertec Softwares Pvt Ltd Full timeCompany OverviewIntertec Softwares Pvt Ltd, part of Intertec Systems headquartered in Dubai, is a leading IT services company servicing Retail, Banking, Insurance, and Healthcare sectors in the Middle East and India. Headquartered in Bangalore, Intertec specializes in digitalization, IT services, Hybrid IT, IoT, and Cybersecurity. Established in 1991, it has...
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Technical Architect
1 week ago
Indore, Madhya Pradesh, India Intertec Softwares Full time ₹ 8,00,000 - ₹ 24,00,000 per yearCompany OverviewIntertec Softwares Pvt Ltd, headquartered in Bangalore, is a segment of Intertec Systems, a renowned IT services company founded in 1991 with operations across the Middle East and India. Specializing in industries such as Retail, Banking, Insurance, and Healthcare, Intertec is committed to empowering businesses through digitalization, IT...
