Customer Support Sales and Service Intern
3 weeks ago
This is a remote position.
JobDescriptionThis task involves managing customercomplaints service requests and tickets through ZohoDesk.
The responsibilities include registering complaintsraising tickets sending quotations acknowledging service requestschanging customer status sending reminder emails recording alldetails in the ticket sending service completed acknowledgment mailclosing tickets Template management.
Roles andResponsibilities:
1.Register customer complaints andservice requests in Zoho Desk and ensure that they are assigned tothe relevant teams.
2.Raise tickets and send quotationsto customers as required.
3.Acknowledge service requestsand update the status of the customer in Zoho Desk.
4.Send reminder emails to customers to ensure that they are awareof the status of their complaint or service request.
5.Record all details in the ticket including customer informationcomplaint details and any actions taken to resolve theissue.
6.Send service completed acknowledgment mail tocustomers after their complaint or service request has beenresolved.
7.Close tickets in Zoho Desk once thecomplaint or service request has been resolved.
8.Manage templates in Zoho Desk including creating and updatingtemplates for emails tickets and other communication.
Qualification: Any Graduate Shift Timing: 1.00 pm 6.00pm Hiring Process:
StepsProcess Timeline
Step 1 Job Postings on our Career pageTuesday
Step 2 Call for Registration andEnrollment Wednesday
Step 3 Initiating PortfolioSubmissions Thursday
Step 4 Evaluation Process endson Abhyaz platform Friday
Step 5 Interview & Joboffer Friday
Step 6 Onboard Accept our Job Offer andonboard Monday
*Please note: candidates are requested tofill out all the fields in the application form and not to use theeasy apply option
Do follow us on Linkedin / Twitter /Facebook / Instagram
Requirements AnyGraduates
Benefits Benefits:
· Internship Completion Certificate
· Practical experience in theEduTech Industry
·Remote work opportunity / Week work opportunity
· Handson experience usingAbhyaz Platform & Zoho Application
· Online Portfolio building
*Terms & Conditions apply
Any Graduates
-
International Customer Support
4 weeks ago
Chennai, India Snow Planners And Builders Full time**We are Hiring !!!** **Role**:Customer Support **Location**: Tharamani,chennai **Qualification**: Graduate **Experience**: 0 - 1 year Experience in Customer support **Salary**:17k - 22k Take home **Shift**: Night shift (5days of working and 2 week off ) **ROLES AND RESPONSIBILITIES**: - Excellent communication and listening skills. - Listening to...
-
Customer Support Sales and Service Intern
3 weeks ago
Chennai, India MTAB Technology Center P Ltd Full timeThis is a remote position.JobDescriptionThis task involves managing customercomplaints service requests and tickets through ZohoDesk.The responsibilities include registering complaintsraising tickets sending quotations acknowledging service requestschanging customer status sending reminder emails recording alldetails in the ticket sending service completed...
-
Customer Support
1 week ago
Chennai, India Avnet Full timeFarnell Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. Job Summary: Responds to customer inquiries, expedites critical orders, communicates dispositions, researches and resolves issues, and researches orders. Principal Responsibilities: -...
-
After Sales
3 weeks ago
Chennai, India Refining Skills Academy Full timeJob Description for After Sales & Customer Support at Meras PluginsCompany: Meras PluginsLocation: ChennaiExperience: 1-2 yearsCTC: 2.4 to 3 LPAGender Preference: MaleResponsibilities:Excellent communication skills to interact effectively with customers.Graduate with knowledge in electrical engineering preferred.Installation and commissioning of EV chargers,...
-
Customer Service and Support Intern
4 weeks ago
Chennai, India MTAB Technology Center P Ltd Full timeThis is a remote position.JobDescription This task involves managing customercomplaints service requests and tickets through ZohoDesk.The responsibilities include registering complaintsraising tickets sending quotations acknowledging service requestschanging customer status sending reminder emails recording alldetails in the ticket sending service completed...
-
After Sales
1 month ago
Chennai, India Refining Skills Academy Full timeJob Description for After Sales & Customer Support at Meras PluginsCompany: Meras PluginsLocation: ChennaiExperience: 1-2 yearsCTC: 2.4 to 3 LPAGender Preference: MaleResponsibilities:Excellent communication skills to interact effectively with customers.Graduate with knowledge in electrical engineering preferred.Installation and commissioning of EV chargers,...
-
After Sales
1 month ago
chennai, India Refining Skills Academy Full timeJob Description for After Sales & Customer Support at Meras Plugins Company: Meras Plugins Location: Chennai Experience: 1-2 years CTC: 2.4 to 3 LPA Gender Preference: Male Responsibilities: Excellent communication skills to interact effectively with customers. Graduate with knowledge in electrical engineering preferred. Installation and commissioning...
-
Sales / Customer Service
6 days ago
Chennai, India tesa Full timeWhat you will do 1. Customer Portfolio management Planning and achieving sales targets for assigned customers.Regular Customer visits and follow ups ensuring optimum active selling timeAcknowledging, Lodging and monitoring timely closure of customer complaints.Periodic Sales review and devising action for deviations.Gathering and reporting all market /...
-
Sales / Customer Service
6 days ago
chennai, India tesa Full timeWhat you will do 1. Customer Portfolio management Planning and achieving sales targets for assigned customers. Regular Customer visits and follow ups ensuring optimum active selling time Acknowledging, Lodging and monitoring timely closure of customer complaints. Periodic Sales review and devising action for deviations. Gathering and reporting all...
-
International Customer Support Executive Voice
4 weeks ago
Chennai, India Vendasta Full time**Job description** **This role will have rotational week offs and night shift 7.30 PM to 4.30 AM IST to support Canadian business hours and will be an in-office role. Cab service will be provided.** **The impact you’ll have** - Provide exceptional customer service and training to Vendasta’s Partners - Utilize ticketing systems, such as Zendesk, to...
-
Customer Support
4 weeks ago
Chennai, India Skillease Full timeCADD CENTRE: CADD Centre Group is a global network of diversified skill development centres. We are a technical workforce development enterprise. CADD Centre Training Services is the training division of CADD Centre Group. JOB BRIEF We are looking for a **Customer Support** Specialist to assist our customers with technical problems when using our products...
-
Service Support Specialist
3 weeks ago
Chennai, India HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Full timeDescription:Business Information:The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 1500 skilled engineers who focus on tendering, engineering, planning, procurement, functional system testing, installation supervision and commissioning. However, over the last decade, it has evolved to become the largest engineering hub....
-
Service support specialist
1 month ago
Chennai, India HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Full timeDescription : Company Information: Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring...
-
Customer Support Executive
4 weeks ago
Chennai, India GNB-TECH SOFTWARE SOLUTIONS PVT LTD Full timeDesignation: Account Manager/Customer Support Executive Location: On-site (Chennai) Are you highly motivated and eager to embark on the next step in your career and make a move into leadership? If you are passionate about customer service, enjoy working in a fast-paced dynamic environment and love to learn more about the amazing world of PropTech, then we...
-
Customer Support Associate
4 weeks ago
Chennai, India EDUFIN Full time**Job Overview**: We are interested in hiring a dedicated and hardworking individual as a Customer Support Associate r to join our Sales Department. Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Customer Support Associate, you are responsible for handling sales over the phone entirely....
-
Service Support Specialist
1 month ago
chennai, India HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Full timeDescription : Business Information: The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 1500 skilled engineers who focus on tendering, engineering, planning, procurement, functional system testing, installation supervision and commissioning. However, over the last decade, it has evolved to become the largest...
-
Service Support Specialist
1 month ago
Chennai, India HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Full timeDescription : Business Information: The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 1500 skilled engineers who focus on tendering, engineering, planning, procurement, functional system testing, installation supervision and commissioning. However, over the last decade, it has evolved to become the largest...
-
Customer Service Contact
1 month ago
Chennai, India Valeo Full timeValeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...
-
Customer Service Contact
1 month ago
chennai, India Valeo Full timeValeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...
-
Customer Service Freshers
2 weeks ago
Chennai, Tamil Nadu, India timesjobs Full timeJOB DETAILSFreshers can applyCustomer Service, Inbound processRe min 1 yr exp in internation customer serviceManaging a team of representatives offering customer supportOverseeing the customer service processResolving customer complaints brought to your attentionCreating policies and proceduresPlanning the training and standardization of service...