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Assistant Manager- OTC
1 week ago
Role :-
·Responsible for receiving inbound calls to resolve customer queries & make outbound calls to perform collection attempts.·Analyze accounts and achieve collection targets as per Dialer Strategy·Responsible for overseeing collection activities of all the active customers of North America & Canada customers.·Manage collections and provide early stage customer service to avoid any customer complaints.·Coordinate with cash applications team for accurate application of funds and remittance advice.·Work on disputes of assigned portfolio to drive resolution/closure.·Work on unapplied cash of assigned portfolio.·Manage portfolio review calls with internal/external stakeholders.·Process adjustments, write off, netting requests, refunds·Account Reconciliations ·Maintain daily adherence as per business requirements·Analyzing daily AR reports to drive cash collectionRequirement :-
·Graduate/Postgraduate/Master’s degree in Commerce·5-7 years of experience required in North America/Canada Collections·Proficient in both verbal & written communication with excellent American pronunciation·Proficiency in GETPAID/Collection tools.·System knowledge in ERP’s - Oracle, ADMIN/CARMS, COMPASS, Account Ledger, IBS, NexGen etc.·Work experience in a shared service contact center in mandatory
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Assistant Manager-OTC
1 week ago
gurgaon, India Johnson Controls International Full timeRole : ØEnd to End knowledge of OTC, Expertise in Multisite Contracts creations, modifications and renewalsxØExpertise in Document Scrutiny, Approvals, Customer CreationØGenerate reports required to monitor contracts compliancesØReview compliance and consistency of the contract termsØIn-Depth Analysis /Evaluation for Contract Documentation with Timely...
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Assistant Manager-OTC
2 weeks ago
Gurgaon, India Johnson Controls International Full timeRole : ØEnd to End knowledge of OTC, Expertise in Multisite Contracts creations, modifications and renewalsx ØExpertise in Document Scrutiny, Approvals, Customer Creation ØGenerate reports required to monitor contracts compliances ØReview compliance and consistency of the contract terms ØIn-Depth Analysis /Evaluation for Contract Documentation with...
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Assistant Manager-OTC
1 week ago
Gurgaon, Haryana, Haryana, India Johnson Controls International Full timeRole :ØEnd to End knowledge of OTC, Expertise in Multisite Contracts creations, modifications and renewalsxØExpertise in Document Scrutiny, Approvals, Customer CreationØGenerate reports required to monitor contracts compliancesØReview compliance and consistency of the contract termsØIn-Depth Analysis /Evaluation for Contract Documentation with Timely...
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Assistant Manager-OTC
2 weeks ago
Gurgaon, Haryana, IN Johnson Controls International Full timeRole :ØEnd to End knowledge of OTC, Expertise in Multisite Contracts creations, modifications and renewalsxØExpertise in Document Scrutiny, Approvals, Customer CreationØGenerate reports required to monitor contracts compliancesØReview compliance and consistency of the contract termsØIn-Depth Analysis /Evaluation for Contract Documentation with Timely...
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Process Associate
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OTC Collections
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Deputy Manager-OTC
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OTC Billing
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OTC Collection Associate
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Mt OTC
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Senior General Manager
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Gurgaon, Haryana, India Johnson Controls Full timeThe Order to Cash (OTC) department`s responsibility covers all end-to-end OTC business management. The order-to-cash team is responsible for efficiently managing the entire process from Customer Master data to order placement to cash collection. This includes order processing, invoicing, credit checks, payment processing, and dispute management of any...
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Sm-otc
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Process Associate
4 weeks ago
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Assistant Manager- OTC
2 weeks ago
Gurgaon, Haryana, India Johnson Controls International Full timeRole :- ·Responsible for receiving inbound calls to resolve customer queries & make outbound calls to perform collection attempts. ·Analyze accounts and achieve collection targets as per Dialer Strategy ·Responsible for overseeing collection activities of all the active customers of North America & Canada customers. ·Manage collections and provide early...
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Assistant Manager- OTC
2 weeks ago
Gurgaon, India Johnson Controls International Full timeRole :- ·Responsible for receiving inbound calls to resolve customer queries & make outbound calls to perform collection attempts. ·Analyze accounts and achieve collection targets as per Dialer Strategy ·Responsible for overseeing collection activities of all the active customers of North America & Canada customers. ·Manage collections and provide...
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Assistant Manager-OTC
2 weeks ago
Gurgaon, India Johnson Controls International Full timeRole: - ·Responsible for receiving inbound calls to resolve customer queries & make outbound calls to perform collection attempts. ·Analyze accounts and achieve collection targets as per Dialer Strategy ·Responsible for overseeing collection activities of all the active customers of North America & Canada customers. ·Manage collections and provide...
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Assistant Manager-OTC
2 weeks ago
Gurgaon, India Johnson Controls International Full timeRole: Responsible for collection activities related to a broad cross section of Johnson Controls customer portfolios Analyze accounts and set targets - Collection plan / strategy at the beginning of month Responsible for performing collection activities on active customers in allocated portfolio to drive past due, dispute and unapplied cash reduction....
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Assistant Manager
2 weeks ago
Gurgaon, Haryana, India Genpact Full timeWith a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create...