Senior Support Engineer
2 days ago
About Flynaut LLC Flynaut is a global leader in digital transformation, partnering with startups, SMEs, and large enterprises across various industries since 2004. Our team of passionate professionals transforms visionary ideas into groundbreaking realities by delivering cutting-edge mobile apps, robust web platforms, and comprehensive IT solutions. With expertise in healthcare, finance, education, retail, and more, we craft tailored solutions that exceed expectations. We prioritize innovation and quality, building lasting relationships based on trust and transparency, and have successfully delivered hundreds of projects that drive tangible business outcomes. Job Summary Flynaut is seeking skilled Senior Support Engineers to deliver exceptional remote IT support with a primary focus on Microsoft 365, Azure AD/Active Directory, Intune device management, Exchange, Teams and SharePoint. You will also troubleshoot complex issues, guide junior technicians. Key Responsibilities Area | Responsibilities Microsoft 365 & Collaboration Provide advanced support for Microsoft 365 apps (Outlook, Teams, OneDrive, SharePoint). Device & Endpoint Management Configure and support Intune device enrollment, compliance policies, and app deployments for Windows, iOS, and Android endpoints. Active Directory / Azure AD Administer on-prem AD and Azure AD: user lifecycle, group policies, authentication issues, and conditional access troubleshooting. Troubleshooting & Monitoring Diagnose and resolve incidents remotely, minimizing downtime and ensuring system availability. Proactively monitor infrastructure via RMM tools and escalate systemic issues. Support & Triage Leadership Serve as the Senior point for Service Desk tickets, providing triage guidance and knowledge-sharing to upskill junior/intern technicians. Customer Engagement Deliver user-focused support with clear communication, set expectations, and ensure timely resolution. Compliance & Documentation Maintain precise records of incidents, fixes, and system configurations. Uphold asset-management and preventive-maintenance standards. Qualifications & Requirements 2+ years in IT support, including at least 1 year in a senior or advanced support capacity. Proven expertise in Microsoft 365 administration, Exchange Online, and SharePoint Online, Teams Admin portal, and Migrations. Strong working knowledge of Intune endpoint enrolment, compliance, and configuration policies. Solid background in Active Directory/Azure AD user and group management, GPO, and authentication troubleshooting. (Optional) Familiarity with Remote Monitoring & Management (RMM) platforms and ITSM/ticketing systems (ConnectWise, ServiceNow, etc.). Broad understanding of Windows OS, basic networking (TCP/IP, DNS, VPN), and endpoint security principles. Excellent analytical, documentation, and customer-service skills; ability to explain technical concepts clearly to non-technical users. PI045a8d9a9aeb-
-
Senior Support Engineer
2 weeks ago
Pune, India Peoplefy Full timeGreetings from Peoplefy!About the RoleWe are looking for a IT Application Engineer with strong expertise in Apigee Hybrid, Site Reliability Engineering (SRE), and Kubernetes-based environments. The ideal candidate will have hands-on experience in supporting and troubleshooting complex API management and middleware systems, mentoring junior team members, and...
-
Senior Support Engineer
2 weeks ago
pune, India Peoplefy Full timeGreetings from Peoplefy!About the RoleWe are looking for a IT Application Engineer with strong expertise in Apigee Hybrid, Site Reliability Engineering (SRE), and Kubernetes-based environments. The ideal candidate will have hands-on experience in supporting and troubleshooting complex API management and middleware systems, mentoring junior team members, and...
-
Senior Support Engineer
2 weeks ago
Pune, India Peoplefy Full timeGreetings from Peoplefy!About the RoleWe are looking for a IT Application Engineer with strong expertise in Apigee Hybrid , Site Reliability Engineering (SRE) , and Kubernetes-based environments . The ideal candidate will have hands-on experience in supporting and troubleshooting complex API management and middleware systems, mentoring junior...
-
Senior Support Engineer
1 week ago
Pune, India Peoplefy Full timeGreetings from Peoplefy!About the RoleWe are looking for a IT Application Engineer with strong expertise in Apigee Hybrid , Site Reliability Engineering (SRE) , and Kubernetes-based environments . The ideal candidate will have hands-on experience in supporting and troubleshooting complex API management and middleware systems, mentoring junior team members,...
-
Senior Support Engineer
2 weeks ago
pune, India Peoplefy Full timeGreetings from Peoplefy! About the Role We are looking for a IT Application Engineer with strong expertise in Apigee Hybrid , Site Reliability Engineering (SRE) , and Kubernetes-based environments . The ideal candidate will have hands-on experience in supporting and troubleshooting complex API management and middleware systems, mentoring junior team members,...
-
Senior Support Engineer
2 weeks ago
Pune, India Peoplefy Full timeGreetings from Peoplefy!About the RoleWe are looking for a IT Application Engineer with strong expertise in Apigee Hybrid, Site Reliability Engineering (SRE), and Kubernetes-based environments. The ideal candidate will have hands-on experience in supporting and troubleshooting complex API management and middleware systems, mentoring junior team members, and...
-
Senior Support Engineer
1 week ago
Pune, India Peoplefy Full timeGreetings from Peoplefy!About the RoleWe are looking for a IT Application Engineer with strong expertise in Apigee Hybrid, Site Reliability Engineering (SRE), and Kubernetes-based environments. The ideal candidate will have hands-on experience in supporting and troubleshooting complex API management and middleware systems, mentoring junior team members, and...
-
Senior Support Engineer
2 weeks ago
Pune, India Peoplefy Full timeGreetings from Peoplefy! About the Role We are looking for a IT Application Engineer with strong expertise in Apigee Hybrid , Site Reliability Engineering (SRE) , and Kubernetes-based environments . The ideal candidate will have hands-on experience in supporting and troubleshooting complex API management and middleware systems, mentoring junior team members,...
-
Senior Support Engineer
5 days ago
Pune, India TIBCO Full timeJob Description - Provide phone / web consultation to troubleshoot, debug, and solve customer problems of high complexity, especially related to Server and Authentication issues - Assists peers in the team as a mentor and a subject matter expert providing guidance, coaching and training in server related areas. - Responsible for making moderate to...
-
Senior Support Engineer
1 week ago
Pune, Maharashtra, India Flynaut Full time ₹ 12,00,000 - ₹ 24,00,000 per yearJob SummaryFlynaut is seeking skilled Senior Support Engineers to deliver exceptional remote IT support with a primary focus on Microsoft 365, Azure AD/Active Directory, Intune device management, Exchange, Teams and SharePoint. You will also troubleshoot complex issues, guide junior technicians.Key ResponsibilitiesArea | ResponsibilitiesMicrosoft 365 &...
