Senior Support Engineer

3 days ago

Pune, India Peoplefy Full time

Greetings from PeoplefyAbout the RoleWe are looking for a IT Application Engineer with strong expertise in Apigee Hybrid, Site Reliability Engineering (SRE), and Kubernetes-based environments. The ideal candidate will have hands-on experience in supporting and troubleshooting complex API management and middleware systems, mentoring junior team members, and ensuring high availability and performance of production platforms.Experience: 3-15 yearsLocation - PuneWork Mode - HybridJob Description:Must have skills:Apigee Hybrid SRE- Support, Monitoring, TroubleshootingMiddleware supportKnowledge of Kubernetes (AKS, OpenShift) Mentoring experienceUnderstanding of API security protocols (OAuth2, mTLS, JWT) and networking fundamentals.Troubleshooting DevOps pipelines (GitHub Actions, Jenkins, etc.).Key asks for the role:This is a Senior Support Engineer–type role. We need candidates with at least some experience in Apigee Hybrid. (APIGEE Edge doesn’t run on Kuberentes hence,APIGEE Hybrid is required)In addition, candidates should have experience in SRE-related tasks, such as monitoring the health of applications/platform-like pods are up and running? (using tools like Dynatrace, Splunk, Prometheus, or Grafana), performing Complex L2/L3 troubleshooting, and fixing issues.Experience with middleware support-Experience in supporting API management platformUnderstanding of the underlying principles of Kubernetes.Interested candidates please share your updated resumes on amruta.bu@peoplefy.com

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