Cluster L&D Manager

1 month ago

bangalore, India AccorHotel Full time
Job Description

Training & Development Management

  • Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
  • Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members
  • Initiate, coordinate, deliver and follow-up on all training activities within the hotel
  • Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
  • Update and maintain accurate records of training activities and participant information
  • Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
  • Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees
  • Share responsibilities for the integration and orientation process of new hires
  • Assist with the implementation of new policies, procedures, and standards
  • Prepare and submit training reports

Other Responsibilities

  • Be fully conversant with hotel fire & life safety/emergency procedures
  • Attend all briefings, meetings and trainings as assigned by management
  • Maintain a high standard of personal appearance and hygiene at all times
  • Be aware of the hotel fire & life safety/emergency procedures
  • Perform other reasonable duties assigned by the assigned by the Management

Qualifications
  • Bachelor’s Degree in Human Resources Management / Hotel Management
  • Minimum 3 years of training/facilitation experience
  • Excellent reading, writing and oral proficiency in English language
  • Proficient in MS Excel, Word, & PowerPoint

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