Client Service Quant

2 days ago

Pacific Remote Islands Marine National Monument, India Tradetron Fintech Full time

Client Service Quant Job Description

Role: Client Service Quant
Location: Remote (Collaboration via Slack)
Work Hours: Monday to Friday, rotational shifts (9:00 AM – 7:00 PM IST or 3:00 PM – 11:30 PM IST)
Remuneration: ₹3,00,000 per annum (₹25,000/month)
Probation: 3 months (₹15,000/month during probation)

Role Summary:
Tradetron is hiring a detail-oriented Client Service Quant to provide exceptional support to clients via chat and calls, addressing technical and non-technical issues in a fast-paced trading environment.

Key Responsibilities:

  • Deliver prompt and effective client support through chat and calls.
  • Resolve technical and non-technical issues, including trading-related inquiries.
  • Provide professional and empathetic client interactions.
  • Collaborate with the team via Slack for seamless operations.
  • Troubleshoot efficiently and guide clients through complex scenarios.

Requirements:

  • Strong knowledge of trading, focusing on major Indian exchanges (stocks, options, derivatives).
  • Familiarity with trading jargon and market dynamics.
  • Prior trading experience (mandatory).
  • Excellent communication, problem-solving, and email-writing skills.
  • Analytical mindset with the ability to handle complex issues.
  • Strong business acumen and ability to thrive under pressure.
  • Punctual, adaptable to rotational shifts, and comfortable in a fast-paced environment.

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • Trading / Capital market: 1 year (Required)
  • total work: 1 year (Required)

Language:

  • Hindi (Required)
  • English (Required)

Work Location: Remote

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