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Manager – System

4 weeks ago

Bengaluru, Karnataka, India kitchens@ - Loyal Hospitality Pvt. Ltd Full time

About Us

Kitchens@ is a leading cloud kitchen and food infrastructure platform, enabling restaurant brands to scale efficiently across cities with minimal capital investment. With a mission to simplify food entrepreneurship, we provide fully-equipped kitchen spaces, operational support, and strategic partnerships that empower culinary brands to grow fast and serve better.

Operating at the intersection of food, tech, and real estate, Kitchens@ combines deep operational expertise with smart infrastructure to unlock scale for food businesses — whether they're beloved local eateries or fast-growing national chains.

At Kitchens@, we believe in transforming the way food is delivered, one kitchen at a time.

Responsibilities

1. Infrastructure Strategy & Planning

  • Develop and maintain the organization's system and network infrastructure roadmap.
  • Recommend and implement hardware, software, and network upgrades for performance and security.
  • Manage infrastructure budgets and cost optimization initiatives.

2. System Administration

  • Oversee installation, configuration, and maintenance of Windows, Linux, and Mac OS systems across the organization.
  • Manage enterprise applications, virtualization platforms (VMware, Hyper-V, etc.), and cloud integrations.
  • Ensure regular backups, disaster recovery, and failover testing.

3. Network Administration

  • Manage LAN, WAN, VPN, Wi-Fi, and hybrid cloud networks.
  • Administer network devices, including switches, routers, and firewalls.
  • Ensure network uptime, performance optimization, and proactive issue resolution.

4. Mac OS Management

  • Oversee deployment, configuration, and maintenance of Mac OS devices in a mixed-OS environment.
  • Implement security controls, update management, and integration with enterprise authentication systems (e.g., Active Directory, MDM solutions like Jamf).
  • Provide technical guidance for Mac OS compatibility, application deployments, and troubleshooting.

5. Security & Compliance

  • Implement and monitor cybersecurity measures, including intrusion detection, endpoint protection, and patch management across all OS platforms.
  • Conduct security audits, vulnerability scans, and risk assessments.
  • Ensure compliance with ISO 27001, GDPR, and other relevant IT policies/regulations.

6. Team & Vendor Management

  • Lead and mentor a team of system and network engineers/administrators.
  • Manage vendor relationships, service contracts, and procurement.
  • Plan and execute IT infrastructure projects on time and within budget.

Qualifications

  • Bachelor's degree in Computer Science, IT, or related field (Master's preferred).
  • 8+ years of experience in system and network administration, with at least 3 years in a managerial role.
  • Strong experience with Windows, Linux, and Mac OS administration in enterprise environments.
  • Knowledge of MDM solutions (Jamf, Intune, etc.) for Mac OS device management.
  • Expertise in networking technologies and protocols (Cisco, Juniper, Fortinet, etc.).
  • Strong cybersecurity knowledge and compliance awareness.
  • Excellent leadership, communication, and project management skills.