Infrastructure Systems Manager

2 weeks ago


Bengaluru, Karnataka, India beBeeInfrastructure Full time ₹ 1,04,000 - ₹ 1,30,878
About the Role

This is a dynamic role that requires an individual with expertise in system administration to ensure the stability, performance, and availability of Supply Chain systems.

The successful candidate will be responsible for providing proactive system administration, troubleshooting, and technical support, while bridging technology and operations by managing system configurations, monitoring performance, and resolving incidents.

Key responsibilities include:

  • Providing end-to-end support for all Supply Chain solutions to ensure continuous system availability and performance.
  • Serving as the immediate technical contact for all locations that use Supply Chain systems, handling calls and chats, and documenting all interactions in ServiceNow.
  • Troubleshooting, resolving, and escalating issues and outages, collaborating with vendors, developers, and application administrators to determine root cause and long-term resolution.
  • Managing automation infrastructure for DCs, MDCs, and Ship Hubs to ensure smooth and reliable operations.
  • Responding to system alerts and using monitoring tools to proactively identify and troubleshoot issues within Supply Chain systems.
  • Communicating technical information clearly and effectively to both technical and non-technical stakeholders.
Required Skills and Qualifications

To succeed in this role, you should have:

  • Bachelor's degree in computer science, information technology, or a related field.
  • A minimum of 1-2 years of experience in systems administration, IT support, or a related role.
  • Hands-on experience with Warehouse Management Systems (WMS) or similar supply chain solutions.
  • Familiarity with troubleshooting infrastructure and software systems in a fast-paced environment.
Benefits

As an Infrastructure Systems Manager, you can expect to develop your skills and knowledge in a challenging and rewarding role. You will have opportunities to work with cutting-edge technologies, collaborate with experienced professionals, and contribute to the success of our organization.

Others

We are looking for a motivated and detail-oriented individual who can thrive in a dynamic and fast-paced environment. If you have a passion for technology and problem-solving, and you enjoy working with others to achieve common goals, we encourage you to apply for this exciting opportunity.



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