Client Operations Executive

3 weeks ago

Vadodara, India CDL Logistics Full time

Company Description

CDL Logistics Group offers comprehensive storage, fulfillment, and distribution services. Our internet-based Integrated Fulfillment System (IFS) provides 24/7 real-time access to stock details, order processing, and management reports. We tailor fulfillment solutions to any market sector or size, from online to product and marketing fulfillment. CDL Logistics Group serves a wide range of clients from large organizations to smaller e-commerce companies, providing B2B and B2C distribution services. Our facilities include c.165,000 sq. ft. of purpose-built warehousing, with high-security standards and cleanliness.

Role Description

This is a full-time on-site role for a Client Operations Executive in Vadodara. The Client Operations Executive is responsible for managing client accounts, ensuring customer satisfaction, and handling day-to-day client interactions. Responsibilities also include maintaining strong communication with clients, consulting on client needs, and supporting sales efforts to grow client accounts and provide exceptional service.

Qualifications

  • Skills in Customer Satisfaction and Communication
  • Experience in Account Management and Sales
  • Consulting skills
  • Strong problem-solving capabilities and attention to detail
  • Ability to work effectively on-site in Vadodara
  • Bachelor's degree in Business Administration, Management, or related field

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