▷ High Salary: Senior Engagement Manager

5 days ago


Bengaluru, India Anakin (YC S21) Full time
Senior Engagement Manager

Role Description:

The Engagement Manager at Ankain will lead a team of 5 to 10 Business Analysts that currently cater to 15+ (~35 to 40 in the next 12 months) large global players in the e-commerce, ride-hailing, delivery, and quick commerce industry. The team is accountable for ensuring solutions and delivery excellence.

The Engagement Manager’s role scope will cover:

1. Team building and management2. Understanding, articulating, and driving agreement on clients’ expectations and requirements3. Convert the requirements into specific deliverables and credible project plans4. Drive delivery of outcomes by leading a team of Business analysts in collaboration with the Engineering Team and Data quality team.5. Identify opportunities for business development and extending client relationships

As Engagement Manager, you will be responsible for:

1. Holding the end-to-end accountability for customer satisfaction and overall delivery excellence2. Develop account growth and development strategy, by identifying opportunities within the customer accounts in your purview3. Design & execute resource plans to ensure the right type and number of resources that are required to fulfill the planned projects are available and in place4. Holding the teams to the highest standards, project discipline, and accountability5. Continuously improving the project delivery model and strategy6. Apply industry-standard Lean and Six Sigma methodologies to client-specific situations7. Serve as an escalation point for customer concerns if/when they arise

Analytical/Decision-Making Responsibilities:

1. Must be able to identify appropriate product/service offerings to meet the client’s needs2. Must make decisions, such as prioritizing relationships to develop, negotiate with customers, and overcome obstacles3. Manage multiple teams to deliver projects in alignment with customer needs with transparency to IT Services and customer stakeholders.4. Identify, manage, and resolve complex issues, preventing escalations, where possible5. Manage, negotiate, and resolve project risks effectively6. Leader and team player – sets an example for project managers, business analysts, and others to follow7. Create an open, honest, accountable, and collaborative team environment

Qualifications

- 10+ years of professional work experience in consulting, or data analytics domains.- Exceptional problem-solving, and analytical skills with an ability to thinking logically and develop solutions- Ability to develop and articulate strategic recommendations based on rigorous data analysis- Structured thinking, proactive, assertive, delivery oriented, inquisitive by nature and problem solver, strong attention to details, dealing with ambiguity.

Preferred Skills

- Strong project management and team management skills and ability to work with global teams or customers- Any hands-on quantitative experience with analytical tools- Bachelor's Degree from Top Tier Engineering or Business colleges

  • Bengaluru, Karnataka, India Quantiphi Full time

    About the RoleQuantiphi is a leading AI-first digital engineering company that offers a wide range of solutions to help businesses build AI products, find and retain high-value customers, and improve operating efficiency.We are looking for a highly skilled Senior Engagement Manager to join our team. As a Senior Engagement Manager, you will be responsible for...


  • Bengaluru, India Quantiphi Full time

    Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine & realize transformational opportunities at the heart of the business. We are passionate about our customers & obsessed with problem-solving to make products smarter, customer experiences frictionless, processes autonomous & businesses safer. We put together...


  • Bengaluru, Karnataka, India Quantiphi Full time

    Job SummaryAs a Senior Engagement Manager at Quantiphi, you will be responsible for heading and managing customer engagements, delivery efforts in a B2B environment for customer service teams of various organizations.Key Responsibilities:Manage customer communication, relationships, and escalation management.Guide the client on technology evaluation,...


  • Bengaluru, India Optym Full time

    Company Overview:Founded in 2000, Optym is building SaaS solutions for the transportation and logistics industry and making it more efficient. Optym’s software solutions are used by leading railroads, airlines and trucking companies, and have created a cumulative business value of over $1 billion for its clients. With its headquarters based in Dallas,...


  • Bengaluru, Karnataka, India Antal International Full time

    Senior Product ManagerWe are seeking a highly motivated and strategic Senior Product Manager to lead our efforts in enhancing customer engagement, driving growth, and optimizing cross-selling opportunities. This role will require a deep understanding of customer behavior, data-driven decision-making, and a passion for delivering exceptional user...


  • Bengaluru, Karnataka, India SAP Full time

    We Empower InnovationSAP is a leading provider of enterprise software solutions, helping businesses around the world run better. As a Senior Engagement Specialist, you will be part of a dynamic team that enables customers to achieve their goals.Key Responsibilities:Lead the Premium Engagement program to deliver high-quality services to customers.Collaborate...


  • Bengaluru, Karnataka, India Anakin (YC S21) Full time

    Senior Engagement ManagerRole Overview:At Ankain, we seek a seasoned Senior Engagement Manager to lead our team of Business Analysts in delivering exceptional solutions to our global clients. As a key member of our team, you will be responsible for driving delivery excellence, ensuring customer satisfaction, and fostering strong relationships with our...


  • Bengaluru, Karnataka, India Parexel Full time

    About the Role:We are seeking a highly skilled Senior Developer, Digital Engagement to join our team at Parexel. As a key member of our Digital Engagement team, you will be responsible for producing and supporting the technical development of digital projects, including the front-end build of interactive and online activities.Key Responsibilities:Develop and...


  • Bengaluru, India Anakin (YC S21) Full time

    Senior Engagement ManagerRole Description:The Engagement Manager at Ankain will lead a team of 5 to 10 Business Analysts that currently cater to 15+ (~35 to 40 in the next 12 months) large global players in the e-commerce, ride-hailing, delivery, and quick commerce industry. The team is accountable for ensuring solutions and delivery excellence.The...


  • Bengaluru, India Anakin Full time

    Senior Engagement ManagerRole Description:The Engagement Manager at Ankain will lead a team of 5 to 10 Business Analysts that currently cater to 15+ (~35 to 40 in the next 12 months) large global players in the e-commerce, ride-hailing, delivery, and quick commerce industry. The team is accountable for ensuring solutions and delivery excellence.The...


  • Bengaluru, India Zepto Full time

    Engineering ManagerOur StoryZepto is a fast-growing startup that delivers products in 10 minutes through an optimised network of dark stores that we're building across the country! Within a year after launching, we've raised $360 million from marquee investors in Silicon Valley and India.Our investors include Y Combinator, Nexus Venture Partners, and many...


  • Bengaluru, India Anakin (YC S21) Full time

    Senior Engagement ManagerRole Description:The Engagement Manager at Ankain will lead a team of 5 to 10 Business Analysts that currently cater to 15+ (~35 to 40 in the next 12 months) large global players in the e-commerce, ride-hailing, delivery, and quick commerce industry. The team is accountable for ensuring solutions and delivery excellence. The...


  • Bengaluru, India Anakin (YC S21) Full time

    Senior Engagement Manager Role Description: The Engagement Manager at Ankain will lead a team of 5 to 10 Business Analysts that currently cater to 15+ (~35 to 40 in the next 12 months) large global players in the e-commerce, ride-hailing, delivery, and quick commerce industry. The team is accountable for ensuring solutions and delivery excellence. The...


  • Bengaluru, India Anakin (YC S21) Full time

    Senior Engagement ManagerRole Description:The Engagement Manager at Ankain will lead a team of 5 to 10 Business Analysts that currently cater to 15+ (~35 to 40 in the next 12 months) large global players in the e-commerce, ride-hailing, delivery, and quick commerce industry. The team is accountable for ensuring solutions and delivery excellence. The...


  • Bengaluru, Karnataka, India Lenovo Full time

    Senior AI Engagement ManagerLenovo is seeking a highly experienced Senior AI Engagement Manager to lead the strategic direction and implementation of AI solutions for our clients. As a trusted advisor and thought leader in AI strategy and implementation, you will be instrumental in shaping the future of AI adoption and utilization across industries.Key...


  • Bengaluru, Karnataka, India Quantiphi Full time

    Job DescriptionAbout QuantiphiQuantiphi is a leading AI-first digital engineering company that empowers businesses to reimagine and realize transformational opportunities. Our mission is to deliver innovative solutions that make products smarter, customer experiences frictionless, and businesses safer.Role SummaryWe are seeking a highly skilled Senior...

  • Quantiphi Analytics

    6 days ago


    Bengaluru, Karnataka, India Quantiphi Analytics Full time

    About Quantiphi AnalyticsQuantiphi Analytics is an award-winning AI-first digital engineering company that excels in reimagining and realizing transformational opportunities at the heart of businesses.We are passionate about serving our customers and obsessed with problem-solving to make products smarter, customer experiences frictionless, processes...


  • Bengaluru, India Chrysalis High Full time

    _**CHRYSALIS HIGH is one of the leading chain of schools in Bangalore, Karnataka**_ - **Hiring for Female Principal**_ - _**Must have minimum of 4 plus years of experience working as Principal/ Vice Principal in CBSE & ICSE Schools.**_ - _**Must have knowledge and experience in handling day to day activities of the school.**_ - _**Must have hands on...


  • Bengaluru, Karnataka, India Parexel Full time

    Job Overview:Parexel is seeking a skilled Senior Digital Engagement Developer to join our team. As a key member of our Digital Engagement team, you will be responsible for producing and supporting the technical development of digital projects.Key Responsibilities:Develop and code complex digital projects, including front-end builds of interactive and online...


  • Bengaluru, Karnataka, India Arthan Full time

    Position Title: Fundraising & Donor Engagement ManagerPurpose: The Fundraising & Donor Engagement Manager will play a key role in the organization's strategic decisions, working closely with the Chief Operating Officer to build a strong fund-raising structure. They will be responsible for meeting the annual fund-raising goals while growing and diversifying...