Front Office Executive for a Hospital

2 days ago


Chennai, India Hire Xpert Full time

Job Overview We are seeking a dedicated Front Office Executive for a reputable hospital in Chennai. As a key team member, the successful candidate will manage front office operations, handle patient inquiries, and provide exceptional customer service, ensuring smooth administrative processes within the hospital. Roles and Responsibilities Serve as the first point of contact for patients and visitors, providing a friendly and professional reception experience. Manage and coordinate patient appointments, liaising with healthcare providers to optimize scheduling. Respond to patient inquiries and direct them to the relevant hospital services, ensuring prompt and accurate information flow. Address and resolve patient concerns or complaints effectively, maintaining patient satisfaction and trust. Facilitate front office operations, including record management, ensuring that all administrative functions are executed efficiently. Maintain accurate and up-to-date records of patient interactions and appointments, supporting overall hospital administration. Collaborate with healthcare providers and hospital staff to enhance service delivery and patient care standards. Ensure the front office area is tidy, organized, and equipped with necessary supplies to create a welcoming environment. Qualifications and Skills Education: Minimum graduate (preferably in any discipline). Experience: 1-6 years of experience in customer service , preferably in healthcare or hospitality. Shift Timing: Ok to work with rotational shifts. Skills: Excellent communication (Tamil Language Mandatory) Strong interpersonal and problem-in medical terminology (preferred). Interested Candidate Please share your CV on-



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