L2 Support Engineer

3 weeks ago


Chennai, Tamil Nadu, India Kiash Solutions LLp Full time

Hiring candidates for our Chennai offices.

Exp : 5+ yr

Work from office :

Must have : Network Management L2 Support , Cisco routers and switches , Firewall(Cisco ASA , Palo Alto) , BGP, OSPF , Wireshark / SolarWinds, Excellent Communication

Network Management L2 Support

Job Summary :

The Network Management L2 Support role provides advanced troubleshooting, configuration, and management of network infrastructure. This role requires in-depth knowledge of Cisco routing and switching, firewalls (ASA and Palo Alto), and F5 load balancers to handle escalated issues and maintain a stable, secure network environment.

Key Responsibilities :

- Troubleshoot and resolve complex network issues involving Cisco routers and switches, including BGP, OSPF, and other routing protocols.

- Configure and maintain firewall policies and VPNs on Cisco ASA and Palo Alto firewalls, including troubleshooting access and security issues.

- Manage, configure, and troubleshoot F5 load balancers, including virtual servers, pools, health monitors, and SSL configurations.

- Collaborate with cross-functional teams and vendors to resolve network-related incidents and optimize performance.

- Perform network changes and upgrades as per change management procedures.

- Conduct root cause analysis on recurring issues and work on preventive measures.

- Provide technical guidance and mentorship to L1 team members, helping to improve their network troubleshooting skills.

Skills & Qualifications :

- Advanced knowledge of Cisco routing and switching, including BGP, OSPF, EIGRP, and VLANs.

- Proficiency in configuring and troubleshooting Cisco ASA and Palo Alto firewalls, with experience in firewall rules, VPNs, and NAT configurations.

- Strong experience with F5 load balancer configurations, including iRules, SSL offloading, and load balancing algorithms.

- Familiarity with network monitoring and troubleshooting tools (e.g., Wireshark, SolarWinds).

- Excellent English communication skills for effective collaboration with global stakeholders.

- Certifications such as CCNA, CCNP (Routing & Switching), PCNSA, or F5-CA are highly preferred.

- Ability to work under pressure in a 24/7 shift environment.

Required Experience : 5-9 Years of Network Management Experience

(ref:hirist.tech)

  • Chennai, Tamil Nadu, India Pathirika Network Private Limited Full time

    Job DescriptionJob Title: L2 Support Engineer (Male Candidates Only)DescriptionWe are looking for a highly skilled L2 Support Specialist to join our team. The ideal candidate will have 2-4 years of experience in the job market context of India.Responsibilities- Provide technical support to clients via phone, email, or in-person communication- Diagnose and...

  • L2 Production Support

    2 weeks ago


    Chennai, Tamil Nadu, India Virtusa Full time

    L2 Production Support - CREQ192736 Description T2/T3 - L2 Application Support Resources required: 4 to 5 years of IT experience with Level 2 Application Production support, ITIL Technical Skills - Unix/Linux, Unix scripting , Oracle SQL , Autosys, Excellent Communication Skills, Confidence Tools: ITRS, Autosys, Service Now, uDeploy Domain Knowledge: Banking ...

  • L2 Support

    2 weeks ago


    Chennai, Tamil Nadu, India Virtusa Full time

    L2 Support - ITRS - CREQ192972 Description We are looking for an experienced Senior Support Engineer to join our team. The successful candidate must have at least 4 to 7 years of experience in ITRS administration and possess excellent communication skills. The role requires working in rotational shifts from 6 AM IST to 11 PM IST, and being available to...


  • Chennai, Tamil Nadu, India Infra Market Full time

    Job Description :Responsibilities :- Act as the primary point of contact for escalated L2 user issues, providing support through various channels (email, phone, chat).- Investigate, analyze, and diagnose complex product issues using strong analytical and problem-solving skills.- Collaborate effectively with engineering, development, and quality assurance...


  • Chennai, Tamil Nadu, India Infra Market Full time

    Job Description :Responsibilities :- Act as the primary point of contact for escalated L2 user issues, providing support through various channels (email, phone, chat).- Investigate, analyze, and diagnose complex product issues using strong analytical and problem-solving skills.- Collaborate effectively with engineering, development, and quality assurance...

  • Support Specialist

    4 weeks ago


    Chennai, Tamil Nadu, India CBTS Full time

    Job Summary: We are seeking a skilled and experienced engineers with strong L3 support capabilities to join our front office L3 support team. This role involves troubleshooting, supporting, bug-fixing and optimizing existing systems while ensuring their high performance, scalability, and reliability.Must have:- Level L2 Application Support experience +...


  • Chennai, Tamil Nadu, India Team1 Consulting Full time

    About Company:Team1 Consulting is a leading System Integrator specializing in IT infrastructure, software, cyber security, cloud solutions, and generative AI domains. We deliver cutting-edge IT solutions tailored to drive innovation and accelerate business growth. Our expertise empowers organizations across industries to thrive in the digital era with...

  • CISCO- L2/L3

    5 days ago


    Chennai, Tamil Nadu, India HCL Technologies Limited Full time

    Job DescriptionDescriptionWe are seeking a skilled CISCO L2/L3 Network Engineer with expertise in Python automation to join our dynamic team in India. The ideal candidate will have a strong background in Cisco networking technologies and be proficient in developing automation scripts to optimize network performance.Responsibilities- Design, implement, and...


  • Chennai, Tamil Nadu, India COGNITUD ADVISORY SERVICES PRIVATE LIMITED Full time

    Position : AppDynamics L2. Experience : 6-10 Years. Location : Chennai, Kolkata, Pune and Bangalore. Your Team : You will work with a top-tier organization that's been in the game for 50 years, partnering with some of the world's biggest businesses. As India's largest multinational business group, they boast a workforce of over 500,000 highly skilled...


  • Chennai, Tamil Nadu, India Mazenet solution Full time

    Job Role : .Net Dev (Support Engineer/Maintenace support) Locations: Chennai & BangaloreMode of Working: Hybrid (Mandatory 2 days in-office per week)Shift: Rotational shifts (Afternoon & Night Shifts)FTE/CWR: FTENotice Period: Immediate to a maximum of 15 days (Joining should be this monthCandidate worked with the following fields will be more...


  • Chennai, Tamil Nadu, India BlueByte Technologies Full time

    Strong Informatica Support Engineer with a solid background in ETL support, Unix shell scripting, and PL/SQL (Oracle/Database). The ideal candidate must have experience working in an ITSM-driven production support environment and be willing to work in a 24x7 rotational shift model.The role involves troubleshooting Informatica workflows, debugging data...

  • L1 Support Engineer

    3 days ago


    Chennai, Tamil Nadu, India Pathirika Network Private Limited Full time

    Job DescriptionDescriptionWe are looking for a skilled L1 Support Engineer with 3-5 years of experience to provide technical support to our clients. The ideal candidate should have a strong background in troubleshooting, excellent communication skills and the ability to work in a fast-paced environment. The position is based in India and requires the...


  • Chennai, Tamil Nadu, India HappyFox Full time

    We are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team.Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teamsProvide expert level technical support and deal with issues escalated by...


  • Chennai, Tamil Nadu, India Pathirika Network Private Limited Full time

    Job OverviewWe are seeking a highly skilled L2 Support Specialist to join our team at Pathirika Network Private Limited. The ideal candidate will have 2-4 years of experience in the job market context of India.About the RoleThis is an exciting opportunity for a technical professional to provide exceptional support to clients via phone, email, or in-person...


  • Chennai, Tamil Nadu, India HCL Technologies Limited Full time

    Network Automation Engineer PositionHCL Technologies Limited is a leading technology company seeking a highly skilled Senior L2/L3 Networking Professional to join our team. The successful candidate will have a strong background in Cisco networking technologies and be proficient in developing automation scripts to optimize network performance.Key...


  • Chennai, Tamil Nadu, India HCL Technologies Limited Full time

    HCL Technologies Limited is a leading IT services company that delivers high-quality technology solutions to our clients. We are seeking a highly skilled Expert L2/L3 Network Architect to join our network engineering team in India.The ideal candidate will have a strong background in Cisco networking technologies and be proficient in developing automation...


  • Chennai, Tamil Nadu, India Net Connect Pvt Ltd Full time

    Company : NetConnect GlobalLocation : Chennai, India (Hybrid)Experience : 4+ YearsJob Type : Full-timeAbout NetConnect Global :NetConnect Global is a technology and service partner specializing in digital transformation for Global Captive Centers. With over 25 years of expertise in IT collaborations, we aim to have a positive impact on the world and the...


  • Chennai, Tamil Nadu, India Tata Elxsi Full time

    Title – C Linux L2 L3 Openwrt Networking DevelopmentLocation – Chennai/Bangalore/ TrivandrumJob Requirements :-1. Post Graduate or Graduate in Engineering with Computer Science or Computer Applications or related Specialisation2. 5-13 years of experience in software development for Wi-Fi routers.3. GPON, Cable modem Gateway Development along with C Linux...


  • Chennai, Tamil Nadu, India Kiash Solutions LLP Full time

    **Job Title:** Senior IT Support Engineer - Banking DomainWe are looking for an experienced IT Support Engineer to join our team in the banking domain. As a senior member of our team, you will be responsible for providing level 2 and level 3 application support for customized banking applications.Your primary focus will be on ensuring the stability and...


  • Chennai, Tamil Nadu, India Tata Elxsi Full time

    Title – C Linux L2 L3 Openwrt Networking DevelopmentLocation – Chennai/Bangalore/ TrivandrumJob Requirements :-Post Graduate or Graduate in Engineering with Computer Science or Computer Applications or related Specialisation5-13 yearsof experience insoftware development for Wi-Fi routers .GPON, Cable modem Gateway Development along with C Linux...