Deputy Manager

4 weeks ago

gurugram, India AWP Assistance India Private Limited Full time

Job Details:-


The Operations Reporting team is a key team within Organizational Management. The team acts as a business partner towards central and local operations management and executives creating real insights through the creation of relevant and timely KPI reporting. Reporting to the head of global ops reporting, focus of this role is to continuously report quality and performance KPIs as well as measure transformation success through transformation KPIs for a specific Lines of Business or business units, thereby enabling local and central management the proper steering and timely decision making as well as enhance decision making for execution.

Key tasks include:-

Development and provision of standard reports with Operations core KPIs productivity, quality, transformation). Development and provision of standard reports with Transformation core KPIs utilization of specific digitalization initiatives). Work with various stakeholders to enhance KPI, service and reporting portfolio to ensure relevance and usefulness of provided insights based on stakeholder/customer group or Line of Business requirements. Support interpretation of reports and propose measures to be implemented in case of unwanted KPI variances. Support the definition and implementation of RPA and other automation tools at business unit level to reduce manual effort required for data consolidation into central reporting tool (Celonis) and increase accuracy and consistency. Support with the definition of necessary data field and identification of right data fields to ensure data consistency across Business Units. In depth analysis on individual regional/local data upon request. Contribution to the further enhancement of Allianz Partners KPI tool. Proposition and development of a data repository for Operations core KP.

Key Responsibilities:-

Development and delivery of regular operational and transformational KPIs within central reporting tool (Celonis) for respective customer group Line of Business, Business Unit). Perform data validation and cleansing according to agree data quality requirements. Perform sense checks and where necessary check data quality with respective customer group (Line of Business or business units within responsibility). Ensure consistency of local data to the Group framework and enforce the implementation of best practices. Support initiatives to strengthen portfolio of operational and transformational KPIs through constant service review, gap analysis and customer requirements. From time to time adapt the KPI portfolio to the company strategy or new transformation/digitalization initiatives, at both global and local level to ensure relevance, and enable steering and execution. The role fosters flexibility and autonomy in the design of solutions and processes. It is in direct contact with middle and top management, requiring challenge capabilities, on-point communication and high level of delivery. It also offers a large visibility for further evolution within the Group, both in location and abroad.

Profile Key Requirement:-

3+ years of experience in Business analysis / Controlling / Operations Graduate/ Post- Graduate in Engineering, Mathematics, Statistics, Finance or similar streams Experience in an international environment and fluency in English (all interactions are in English) Ability to thrive in a headquarter organization (relations with central/regional/local levels). Skills :- Strong analytical skills Strong problem solving skills. / Project management skills and autonomy. Tools :- Strong knowledge of Excel (pivot tables, visualizations, power queries) and PowerPoint (dashboards, reports). Knowledge of BI tools and Databases (Power BI, MicroStrategy, SharePoint, Access, SQL, or others) is a plus.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.

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