Technical support engineer for a web/mobile application for us company
3 weeks ago
Full Time | 100% Work From Home | US Office HoursYou will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues.RESPONSIBILITIES:Provide technical support to internal and external users including customer service teams as well as clients and partnersCommunication and coordination of feedback and inputs to the development team, mostly based in IndiaAssist QA lead with QA activitiesTroubleshooting technical issues with minimal support from the development teamSpeaking to internal and external customers to quickly get to the root of their problemPropose workarounds to customers when the fix will take time to be releasedProviding timely and accurate customer feedbackFollowing up with clients to ensure the problem is resolvedSupporting the roll-out of new applicationsProviding support in the form of procedural documentationManaging multiple cases at one time.Testing and evaluating new releasesPropose new ideas and out-of-the-box solutions for a smooth operational processREQUIREMENTS:Bachelor’s degree in computer science or information technologyWork during the US hours (9 am to 6 pm central time)3 to 5 Years of experience with tech support for a web-based business application along with a Mobile interfaceWorking knowledge with Linux, Java, Java Script (React) My SQL, AWSProficiency in browser-based debugging, JSON format, REST API’s, database queries and logsExperience with remote desktop applications and help desk softwareExperience in ticket management tools like Clickup, Jira, Trello etc.Experience in texting and communication-based applications is a plusCertifications in Linux, Java, Web development, AWS are desirable but not requiredExperience in using AI tools for day-to-day tasksHave a development mindset to quickly scale into a developer with minimal trainingAttention to detail and good problem-solving skillsExcellent interpersonal skillsGood written and verbal communicationCOMPENSATION:Market-rate salary commensurate with experience & skillsABOUT THE COMPANYTextellent is a fast-growing, high-tech company with a unique, patented Personalized Texting service (US Patent 9,756,487). We have won awards from Gartner, Sourceforge, Software Suggest and others. Come join this exciting and fast-growing start-up and enter this evolving and exciting new field of business communication
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Delhi, India Textellent, Inc. Full timeFull Time | 100% Work From Home | US Office HoursYou will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues.RESPONSIBILITIES:- Provide technical support to internal and external users including customer service teams as well...
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New Delhi, India Textellent, Inc. Full timeFull Time | 100% Work From Home | US Office HoursYou will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues.RESPONSIBILITIES:- Provide technical support to internal and external users including customer service teams as well...
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New Delhi, India 360 ONE Wealth Full timeRoles & Responsibilities:- Provide technical support for broking mobile and web trading apps (e.g., equity, derivatives, mutual funds, Currency, commodity etc). - Demonstrate application features and functionalities to clients and internal team. - Monitor app performance, handle incident tickets, and troubleshoot real-time issues. - Coordinate with...
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Web Designer
1 day ago
New Delhi, India Bodhe Institute for Entrepreneurship Full timeCompany Description Bodhe Institute for Entrepreneurship is India's first and only entrepreneurship-focused program accredited by Mumbai University. Our mission is to disrupt the education system and create awareness for enterprise creation to make individuals more self-reliant. With over a decade of experience in content creation, business growth, and...
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Engineer - Technical Support
4 weeks ago
New Delhi, India Charles Technologies Full timeCharles Technologies is a dynamic startup based in Chennai, focused on building innovative mobile and web applications that elevate user experiences. We are seeking a skilled and passionate Technical Support Engineer to join our growing team in Puducherry to ensure the quality and reliability of our cutting-edge digital products.Key Responsibilities:- 6...
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IT Project Coordinator
1 week ago
Delhi, Delhi, India Web Brain InfoTech Full timeAbout the Role: We’re looking for a proactive IT Project Coordinator to manage and support website design, web development, and mobile app projects. You’ll coordinate between clients, designers, and developers to ensure smooth execution and timely delivery. **Key Responsibilities**: Coordinate and track progress of web and mobile app...
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Mobile Application Developer
4 days ago
Delhi, India MH Cockpit Full timeJob Description:We are seeking a highly skilled Senior React Native Developer with 2-3 years of experience to join our mobile application development team. The ideal candidate should possess strong expertise in mobile application development using React Native, with hands-on experience in Expo SDK, Firebase, TypeScript, and modern state management tools.This...
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Mobile Application Developer
3 days ago
Delhi, India MH Cockpit Full timeJob Description:We are seeking a highly skilled Senior React Native Developer with 2-3 years of experience to join our mobile application development team. The ideal candidate should possess strong expertise in mobile application development using React Native, with hands-on experience in Expo SDK, Firebase, TypeScript, and modern state management tools.This...
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Mobile Application Developer
4 days ago
Delhi, India Remedio Technologies Pvt Ltd Full timeCompany DescriptionRemedio Technologies Pvt Ltd is an emerging web and software development company based in Kolkata, dedicated to crafting impactful digital experiences for startups, SMEs, and enterprises. We’re looking for a passionate Front-End Developer to join our growing team!Role DescriptionThis is a full-time, on-site role for a Mobile App...
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Frontend Engineer 2(web+mobile)
2 weeks ago
Delhi, India Cashfree Payments Full timeAs a Frontend Engineer-2 you will be responsible for designing, developing, and maintaining the user interface and experience of our web applications. You will work closely with the product team to understand the requirements and design visually appealing and user-friendly interfaces.In this role, you will have the opportunity to work on complex projects,...
