▷ Apply in 3 Minutes: System Support Engineer

3 days ago

Bhopal, India CNI Consultants Full time
Company Description:

CNI Consultants is the leading Managed IT Services Company for Call Centers and the TAS Industry Since 2006. CNI Consultants is a technology consulting firm that specializes in providing hardware and software sales, IT support, and managed services to small and medium-sized businesses. We prioritize keeping our clients informed about their technology investments and provide resources and value with our collective experience, knowledge, and vendor partner relationships. Our goal is to help our clients manage their business technology needs with expertise, allowing them to focus on running their businesses.

Introduction:

At CNI, we don't just punch a clock, we build the future. It's a fire in the belly, a relentless drive to create, collaborate, and conquer. Forget "good enough," here's where you push boundaries, dream big, and make impossible ideas reality. Whether you're a design wizard, coding savant, or client whisperer, we need you. Want to shape markets, invent the future, and solve problems that truly matter? Then join us – the conversation starts now.

Role Description:

This is a full-time onsite position for a System Support Engineer at CNI Consultants. The successful candidate will be tasked with providing technical support to remote clients, working with clients to determine their technology needs, assisting with software and hardware installation and configuration, and aiding in the maintenance of clients' systems. In addition, they will help develop support documentation, resolve technical issues, and provide remote technical training to clients.

Job profile: Remote Support System Engineer L2

______________________

Immediate Joiner Required: We are seeking candidates who can join our team immediately to fill the positions.

Salary Offered: The annual salary for this position is up to ₹3,00,000 (3 Lakhs in hand) per annum.

L2 Level Position: This role is at the L2 level, suitable for candidates with experience in the field.

Shift Timings: Between 6:00 PM and 8:00 AM IST (e.g., 9:00 PM to 6:00 AM IST).

(9-hour shift, including a 1-hour break divided into two 30-minute intervals).

Required Technical and Professional Expertise:

- Proven experience as a Remote Support Specialist or similar role.- Maintaining and optimizing on-premises Windows Server environment, including Active Directory, DNS, DHCP, and Group Policy.- Deploying, managing, and troubleshooting Azure services like VMs, storage, networking, and security solutions.- Automating routine tasks and scripts to enhance efficiency and consistency.- Implementing and enforcing security best practices across the entire infrastructure.- Diagnosing and resolving network connectivity and performance issues.- Providing technical support and guidance to internal users on Microsoft products and services.- Keeping up to date with the latest Microsoft technologies and industry trends.- Contributing to infrastructure improvement initiatives and suggesting innovative solutions.- Provide technical support to call center agents regarding their devices and software applications.- Manage and maintain call center hardware and software, including workstations, headsets, phones, and VPN connections.- Troubleshoot and resolve technical issues related to call center devices and applications.- Implement and configure call center technology solutions according to best practices.- Proactively monitor call center systems for potential issues and take corrective action.- Update and maintain call center device documentation and procedures.- Collaborate with internal IT teams to resolve complex technical issues.- Contribute to the development and implementation of new call center technologies.

Preferred Technical and Professional Expertise/Qualification:

- Solid understanding of computer hardware and software troubleshooting principles.- Experience with firewalls, network security, VPNs, and backup applications.- Knowledge of ticketing tools and IT service management best practices.- Excellent communication and interpersonal skills, both written and verbal.- Ability to work independently and collaboratively in a remote team environment.- Strong problem-solving and analytical skills.- Proficiency in using Microsoft Office Suite applications.- Relevant certifications (e.g., Microsoft 365 Certified: Fundamentals, Microsoft Certified: Azure Fundamentals, Microsoft Certified: Azure Virtual Desktop Specialty, Microsoft Certified: Windows Server Hybrid Administrator Associate: Modern Desktop Administrator, CompTIA A+, CompTIA N+)- Experience working with specific call center software or hardware platforms.

For more information, please visit:

  • System Support Engineer

    3 days ago

    Bhopal, India CNI Consultants Full time

    Company Description:CNI Consultants is the leading Managed IT Services Company for Call Centers and the TAS Industry Since 2006. CNI Consultants is a technology consulting firm that specializes in providing hardware and software sales, IT support, and managed services to small and medium-sized businesses. We prioritize keeping our clients informed about...

  • System Support Engineer

    3 days ago

    bhopal, India CNI Consultants Full time

    Company Description: CNI Consultants is the leading Managed IT Services Company for Call Centers and the TAS Industry Since 2006. CNI Consultants is a technology consulting firm that specializes in providing hardware and software sales, IT support, and managed services to small and medium-sized businesses. We prioritize keeping our clients informed about...

  • System Support Engineer

    4 days ago

    Bhopal, India CNI Consultants Full time

    Company Description:CNI Consultants is the leading Managed IT Services Company for Call Centers and the TAS Industry Since 2006. CNI Consultants is a technology consulting firm that specializes in providing hardware and software sales, IT support, and managed services to small and medium-sized businesses. We prioritize keeping our clients informed about...

  • System Support Engineer

    2 days ago

    Bhopal, India CNI Consultants Full time

    Company Description:CNI Consultants is the leading Managed IT Services Company for Call Centers and the TAS Industry Since 2006. CNI Consultants is a technology consulting firm that specializes in providing hardware and software sales, IT support, and managed services to small and medium-sized businesses. We prioritize keeping our clients informed about...

  • Project Manager

    3 days ago

    Bhopal, India Naman Staffing Full time

    Job Description:Our client is Manufacturing of Manual Tooth Brushes, Electronic Tooth Brush Refills and Dental Floss for Oral care and Healthcare industry.Role Purpose:Person should have strong area of Project Manager to lead the setup of a new toothbrush manufacturing plant. The candidate will be responsible for overseeing the planning, execution, and...

  • Senior Proposal Writer

    3 days ago

    Bhopal, India V Group Inc. Full time

    - Title: Senior Proposal Writer- location: Bhopal, MP and Pune, MH with Hybrid option- Timing:- 9:00 AM EST to 06:00 PM EST (Primary)- 3:00 PM IST to 12:00 AM IST (Secondary)Experience: 2-5 years in Proposal Writing experienceJob Role:We are looking for a Senior Proposal Writer who can produce professionally written proposal content that clearly articulates...

  • Cctv Technician

    2 months ago

    Bhopal, India Security Engineer (P) Ltd Full time

    **Responsibilities**: - Using various strategies and tools to provide effective solutions to customers' concerns. - Communicating with clients to ensure that services are delivered effectively. - Promptly following up on service requests and providing customer feedback - Monitoring equipment and machinery performance and developing preventative maintenance...

  • Cctv Technician

    20 hours ago

    Bhopal, India Security Engineer (P) Ltd Full time

    **Responsibilities**: - Using various strategies and tools to provide effective solutions to customers' concerns. - Communicating with clients to ensure that services are delivered effectively. - Promptly following up on service requests and providing customer feedback - Monitoring equipment and machinery performance and developing preventative maintenance...

  • Apply in 3 Minutes Amazon PPC Ads Manager

    1 week ago

    Bhopal, Madhya Pradesh, India IZI Full time

    Job Description:We are seeking a highly skilled and experienced Amazon PPC Expert to join our dynamic team. The ideal candidate will have hands-on experience managing high-value budget ad campaigns on Amazon India and other e-commerce platforms such as Flipkart. This role requires a deep understanding of advertisement metrics, proven success in driving large...

  • Administration Assistant

    1 week ago

    Bhopal, Madhya Pradesh, India Credencial management system india private limited Full time

    Provides administrative support to ensure efficient office operations. Maintains physical and digital filing systems. Answers phone calls and directs callers to appropriate personnel, schedules appointments, signs for incoming packages, and assists clients and other visitors. Manages calendars for senior staff, including making travel arrangements. Drafts...

  • Computer Operator

    2 weeks ago

    Bhopal, India Mainwire Outsource Pvt Ltd Full time

    **Computer Operator - **_**Work from Home**_ **Qualifications**: Graduate **Important Requirement**: Must have your own PC, minimum typing speed of 30 words per minute, freshers are encouraged to apply. **Key Requirements**: - Graduates from any discipline. - Good reading and interpreting skills - **Must have access to a personal computer.**: - **A...

  • Company Secretary

    4 weeks ago

    Bhopal, India Credencial management system india private limited Full time

    **Maintaining corporate records**: - **Supplying the board with resources**: - **Creating meeting minutes throughout board and committee meetings**: - **Making sure the company’s governance framework is appropriately developed, established, and maintained**: - **Overseeing legal entity management**: - **Developing and improving the company’s...

  • Recruitment Support

    2 weeks ago

    Bhopal, India VB TECHNOLOGIES Full time

    Will provide support to the recruitment team. - Sourcing CVs from various job boards and social networking site - Preparing Data base Well versed with MS Office and good typing speed. **Job Location: Bhopal, Arera Colony** **Work Timings**: 6:30 PM - 3:30 AM (US Shift) Immediate joiners only needs to apply. **Job Types**: Full-time, Fresher **Salary**:...

  • Civil Engineer

    24 hours ago

    Bhopal, India Frigus Technology Pvt Ltd Full time

    Hiring for company:MSDNJob Title: Civil EngineerJob Type: Full-timeLocation: (Bhopal)Salary: 3 month training period then up to 2.5 LPA ( or depends upon performance)Job Description:The primary responsibilities of this position include designing, planning, and managing construction projects, ensuring compliance with construction plans and specifications, and...

  • L2 Software Support Engineer

    1 week ago

    Bhopal, Madhya Pradesh, India V Group Consultancy Services Pvt Ltd Full time

    About V Group:V Group Inc., an IT-based solution entity based out of New Jersey. With multiple offshore sites (Pune and Bhopal) in India. With offerings ranging from IT infrastructure to Product development, V Group Inc provides a compliant service in numerous industry sectors while maintaining structure, stability, and core values.Current business groups...

  • Linux System Administrator

    2 weeks ago

    Bhopal, India Vellko Media Private Limited Full time

    Company Description:VellKO is a performance marketing agency providing online marketing and advertising programs to drive specific actions such as sales, leads, and clicks. We connect brands serious about increasing sales with high-intent prospects ready to buy. For more information, please refer to the company website:Job Title: Linux System...

  • Linux System Administrator

    3 weeks ago

    Bhopal, India Vellko Media Private Limited Full time

    Job DescriptionCompany Description:VellKO is a performance marketing agency providing online marketing and advertising programs to drive specific actions such as sales, leads, and clicks. We connect brands serious about increasing sales with high-intent prospects ready to buy. For more information, please refer to the company website: Title: Linux System...

  • Administration Assistant

    3 weeks ago

    Bhopal, Madhya Pradesh, India Credencial management system india private limited Full time

    Provides administrative support to ensure efficient office operations. - Maintains physical and digital filing systems. - Answers phone calls and directs callers to appropriate personnel, schedules appointments, signs for incoming packages, and assists clients and other visitors. - Manages calendars for senior staff, including making travel arrangements. -...

  • Linux System Administrator

    1 week ago

    Bhopal, Madhya Pradesh, India Vellko Media Private Limited Full time

    Job Description Company Description: VellKO is a performance marketing agency providing online marketing and advertising programs to drive specific actions such as sales, leads, and clicks. We connect brands serious about increasing sales with high-intent prospects ready to buy. For more information, please refer to the company website: Title: Linux System...

  • Linux System Administrator

    2 weeks ago

    bhopal, India Vellko Media Private Limited Full time

    Company Description: VellKO is a performance marketing agency providing online marketing and advertising programs to drive specific actions such as sales, leads, and clicks. We connect brands serious about increasing sales with high-intent prospects ready to buy. For more information, please refer to the company website: Job Title: Linux System...