Current jobs related to Service Desk Analyst - Delhi - Bangalore Strategic Solutions

  • Service Desk Analyst

    2 months ago


    Delhi, India TransPerfect Full time

    OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

  • Service Desk Analyst

    3 weeks ago


    Delhi, India TransPerfect Full time

    OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

  • Service desk analyst

    2 months ago


    Delhi, India TransPerfect Full time

    OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...


  • Delhi, India TransPerfect Full time

    OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst...


  • delhi, India TransPerfect Full time

    OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst...


  • Delhi, India Tata Consultancy Services Full time

    TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: ITIS Service Desk AnalystExperience Range: 4 – 6 YearsLocation: ChennaiMust-Have:- Answers and responds to inbound calls or electronic requests...


  • Delhi, India Tata Consultancy Services Full time

    TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: ITIS Service Desk AnalystExperience Range: 4 – 6 YearsLocation: ChennaiMust-Have:Answers and responds to inbound calls or electronic requests...

  • Service Desk Analyst

    3 weeks ago


    Delhi, India Wipro Full time

    Service Desk Analyst:- Good knowledge of laptop desktop troubleshooting- Qualification- Only Freshers graduates can apply- Language- Should know English- Shift- 24/7 rotational shift (including night shifts)- Location- Hyderabad- immediate joiners preferred.Role:1. As a Support Analyst, you will be responsible for assisting end users on applications...


  • Delhi, India Tata Consultancy Services Full time

    TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: ITIS Service Desk AnalystExperience Range: 4 – 6 YearsLocation: ChennaiMust-Have:Answers and responds to inbound calls or electronic requests...

  • Service Desk

    2 months ago


    Delhi, India Tata Consultancy Services Full time

    Grade - BPO 1/2 Skill - Service Desk Location - Noida **Skill Set**: - 1-2 years of experience as a **Help Desk Analyst** or other customer support role - Good understanding of HR systems and processes - Problem solving skills are associated with an HR Administrativeenvironment. - Good Strong written and verbal communication skills - 80 TO 90%...


  • Delhi, India Wipro Full time

    Service Desk Analyst:Good knowledge of laptop desktop troubleshootingQualification- Only Freshers graduates can applyLanguage- Should know EnglishShift- 24/7 rotational shift (including night shifts)Location- Hyderabadimmediate joiners preferred.Role:1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system...


  • Delhi, India Flexi Analyst Full time

    Company DescriptionChamp Team of Business-Quality-Data & Content Analysts at Flexi Analyst help businesses build their community for Acquisition, Retention, and Engagement. The company is led by a Leadership team with experience in Accenture, Amazon, Flipkart, Apple, and Inmobi, aiming to create the world's largest community of Analysts. Flexi Analyst...

  • Service Desk Director

    3 weeks ago


    Delhi, India Diversified Full time

    Job Summary:Service Desk Director is responsible for overseeing and managing Service Operations for all Diversified Service Desk Services Globally. This role involves leading a team of support staff running Service Operations, for commercial clients globally, managing both offshore and onshore associates, maintaining business performance through OLAs, KPIs...

  • ITIS Service Desk

    1 week ago


    Delhi, India Tata Consultancy Services Full time

    TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: ITIS Service DeskExperience Range: 4 – 6 YearsLocation: ChennaiMust-Have:- Coordinate the service desk team members in their daily duties of...

  • ITIS Service Desk

    2 weeks ago


    Delhi, India Tata Consultancy Services Full time

    TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: ITIS Service DeskExperience Range: 4 – 6 YearsLocation: ChennaiMust-Have:Coordinate the service desk team members in their daily duties of...

  • Service Desk Lead

    2 weeks ago


    Delhi, India Tata Consultancy Services Full time

    Role: Service DeskExperience: 2 - 5Location: Hyderabad, ChennaiJob Description:People Management SkillsService Desk Operations experienceExcellent English language voice and written com skillsBasic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc )Willingness to work in 24/7 ops incl night shifts and weekendsIT/Application...


  • delhi, India Diversified Full time

    Job Summary:Service Desk Director is responsible for overseeing and managing Service Operations for all Diversified Service Desk Services Globally. This role involves leading a team of support staff running Service Operations, for commercial clients globally, managing both offshore and onshore associates, maintaining business performance through OLAs, KPIs...

  • Service Desk Executive

    2 months ago


    Delhi, Delhi, India Innefu Labs Pvt. Ltd Full time

    Company: Innefu Lab Pvt. Ltd. Role: Service Desk Executive Experience: 0-2 years **Location: Delhi** Notice Period: Immediate Joiner Or 15 days We are a Series A Funded New Age Information Security & Data Analytics Company and we take pride in the fact that we have been delivering value to our customers with our innovative offerings and helping them adopt...


  • Delhi, Delhi, India Tata Consultancy Services Full time

    About UsTata Consultancy Services is a leading IT services company that offers innovative solutions to clients across the globe.Job DescriptionThis is an exciting opportunity for a seasoned professional to take on a challenging role as Service Desk Lead. The selected candidate will be responsible for managing the day-to-day operations of our service desk,...


  • Delhi, India Diversified Full time

    Job Summary:Service Desk Director is responsible for overseeing and managing Service Operations for all Diversified Service Desk Services Globally. This role involves leading a team of support staff running Service Operations, for commercial clients globally, managing both offshore and onshore associates, maintaining business performance through OLAs, KPIs...

Service Desk Analyst

2 months ago


Delhi, India Bangalore Strategic Solutions Full time
SERVICE DESK AGENT JD:​Location: Hyderabad, Telangana, India

Role - Service Desk Agent – L1Band -B1Experience - 2 Years - 4 YearsDesignation - Servicedesk AssociateLanguage-English (Read + Write + Speak)Type Of Support-Voice processWork place-Hyderabad, Telangana, India

Job Description:Technical Support/Service Desk Agent -L1 will be the part of Global Support Team supporting the Client Full Time Employees, Vendors/Contractors via voice/ email / chat.Acts as single point of contact for all IT related issues.Provides status and updates on tickets to authorized usersAdherence to policies and procedures, closure of open calls after resolution.Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call ResolutionIdentifying the issue and categorizing / prioritize the incident