Infrastructure Operations Admin 2

Overview Job Description This role is responsible for maintaining network solutions and assisting with implementing, monitoring, configuring, troubleshooting, and maintaining the IT Infrastructure. Responsibilities Respond  to requests related to systems and resolve reported network issues. Troubleshoot  and resolve issues in a timely manner with oversight from team members; apply basic best practice knowledge in problem resolution. Contribute to projects involving installations, upgrades and modernization of servers and systems Assist  with audits of servers and environment to ensure compliance with established standards, policies and configuration guidelines. Provide  support for Infrastructure systems such as server maintenance, storage, networking, database administration, network security, messaging, directory services, server virtualization, monitoring, etc. Compose  internal documentation with oversight from team members that reflects processes and system configuration. Establishes  networking environment by implementing system configuration, documenting, and enforcing system standards. Secures network  system by enforcing procedures with minimal oversight from other team members. Implement  and maintain recovery procedures for systems with oversight from other team members. Monitor  systems for anomalies and disruptions, and respond accordingly with minimal oversight from team members. Gathers  information for audits of network devices to ensure compliance with established standards, policies and configuration guidelines. Provide  input for innovative and assist in implementation of effective and successful changes to processes or technology. Basic Qualifications About 2-3 years  of experience as a Network Administrator or Infrastructure Administrator Good experience in systems administration Good experience with Windows, McOS  Operating systems Experience with virtualization technology Knowledge of Dell, IBM, Cisco and/or HP  server  hardware Experience with Microsoft Windows network environments, including Microsoft Active Directory Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact Good organizational, multi-tasking, and time management skills Good critical thinking  and problem solving skills Driven to learn and stay current with technology Ability to work outside of normal business hours (evenings, weekends, - on call rotations every 6 months for 2 weeks Sharp, fast learner with technology curiosity and aptitude Able to thrive in a fast paced, deadline driven environment Knowledge in route, switch, and firewall technologies Knowledge in load balancing technologies Knowledge in Microsoft products Experience with CopilotTools/technologies we work with on a daily basis RoyalTS WinSCP to access Ansible for Certificate Renewals. Notepad++ Visio Excel Network Password Manager Confluence Documentation LAN Sweeper Palo Alto Firewalls Cisco Phone Servers RingCentral Switches Aruba Controllers vCenter Split DNS IPAM GlobalSign Ansible Load Balancers Pulse / Ivanti Appliances Client Services ECM McAfee JAMF JAMF Protect JAMF Threat Defense ABM Patch My PC Recast RCT WSUS SSRS PowerShell Network Password Manager LanSweeper vSphere mRemoteNG Excel InTune Defender Bitlocker Azure Line of Business Applications RoyalTS Manage Engine Exchange On-prem and Online Azure Powershell Proofpoint Zoom Slack OnTV M365 Admin Center Sharepoint Compute/R&D vSphere LAPS IPAM PagerDuty GParted Notepad++ GS RichCopy 360 CXSuite Active Directory Last Pass Powershell Azure MS Office Putty Royal TS SQL Server SSMS SQL Developer (for Oracle) Oracle Database Response Codes (HUB) Lansweeper NetApp / ONTAP Cisco UCS Manager Cyber Security Rapid7 Security Scorecard Bitsight Cyberark