Operations Manager

4 weeks ago


Mumbai, India Aovatalk Communication Full time

Company Description

Aovatalk is a reputable wholesale VoIP termination provider with a forward-looking approach that makes the VoIP termination process smart and beneficial for small and medium-sized businesses, as well as for VoIP service providers and resellers.

Role Description

This is a full-time on-site role for an Operations Manager, located in Mumbai. The Operations Manager will be responsible for overseeing and coordinating the day-to-day operations, ensuring operational efficiency and effectiveness. Duties include managing workflow, addressing and solving operational issues, implementing strategic initiatives, and maintaining high standards of customer service and satisfaction.

Qualifications

  • Strong leadership and team management skills
  • Experience in operations management and process optimization
  • Excellent problem-solving and decision-making abilities
  • Ability to work under pressure and meet deadlines
  • Proficiency in developing and implementing strategic plans
  • Strong communication and interpersonal skills
  • Bachelor's degree in Business Administration, Management, or related field
  • Experience in the VoIP industry is a plus


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