
Operations Manager
4 weeks ago
Company Description
Aovatalk is a reputable wholesale VoIP termination provider with a forward-looking approach that makes the VoIP termination process smart and beneficial for small and medium-sized businesses, as well as for VoIP service providers and resellers.
Role Description
This is a full-time on-site role for an Operations Manager, located in Mumbai. The Operations Manager will be responsible for overseeing and coordinating the day-to-day operations, ensuring operational efficiency and effectiveness. Duties include managing workflow, addressing and solving operational issues, implementing strategic initiatives, and maintaining high standards of customer service and satisfaction.
Qualifications
- Strong leadership and team management skills
- Experience in operations management and process optimization
- Excellent problem-solving and decision-making abilities
- Ability to work under pressure and meet deadlines
- Proficiency in developing and implementing strategic plans
- Strong communication and interpersonal skills
- Bachelor's degree in Business Administration, Management, or related field
- Experience in the VoIP industry is a plus
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