Escalation Specialist

Responsibilities:∙ Handle and resolve high-impact customer escalations, including those directed to the senior management.∙Manage grievance and second-level escalations cases and ensure timely and satisfactory resolutions.∙Develop a thorough understanding of company policies, processes, and systems to provide effective solutions.∙ Collaborate with...

Responsibilities:∙ Handle and resolve high-impact customer escalations, including those directed to the senior management.∙Manage grievance and second-level escalations cases and ensure timely and satisfactory resolutions.∙Develop a thorough understanding of company policies, processes, and systems to provide effective solutions.∙ Collaborate with...

Responsibilities: ∙ Handle and resolve high-impact customer escalations, including those directed to the senior management. ∙Manage grievance and second-level escalations cases and ensure timely and satisfactory resolutions. ∙Develop a thorough understanding of company policies, processes, and systems to provide effective solutions. ∙...

Responsibilities: ∙ Handle and resolve high-impact customer escalations, including those directed to the senior management.∙Manage grievance and second-level escalations cases and ensure timely and satisfactory resolutions.∙Develop a thorough understanding of company policies, processes, and systems to provide effective solutions.∙ Collaborate with...

Responsibilities: ∙ Handle and resolve high-impact customer escalations, including those directed to the senior management.∙Manage grievance and second-level escalations cases and ensure timely and satisfactory resolutions.∙Develop a thorough understanding of company policies, processes, and systems to provide effective solutions.∙ Collaborate with...

Responsibilities: ∙ Handle and resolve high-impact customer escalations, including those directed to the senior management.∙Manage grievance and second-level escalations cases and ensure timely and satisfactory resolutions.∙Develop a thorough understanding of company policies, processes, and systems to provide effective solutions.∙ Collaborate with...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: - Experience working in a continuous improvement - Comfortable working in fast paced environment. - High degree of responsibility and ownership, strong multitasking, coordination and tenaciously looking for ways to get results. - Ability to work under pressure in a fast paced environment and...

About OnsitegoWe are a company dedicated to delivering top-notch customer experiences. Our Escalations Resolution Experts play a vital role in ensuring our customers receive timely and satisfactory resolutions to their issues.Our Teamwork Philosophy emphasizes collaboration with internal stakeholders to resolve complex customer concerns, product problems,...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: - Experience working in a continuous improvement - Comfortable working in fast paced environment. - High degree of responsibility and ownership, strong multitasking, coordination and tenaciously looking for ways to get results. - Ability to work under pressure in a fast paced environment and...

As an Escalation Specialist (medical), You will be expected to perform a wide variety of activities, including: - Manage Escalation pipeline - Liaison with multiple teams including Sales, Operations, Tech, Product, etc. - Manage process improvement projects emphasizing operation effectiveness. - Review recorded inbound and outbound calls for the accuracy of...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Culture and Values Our culture is welcoming, energetic, and innovative. There’s an overall synergy that flows throughout the company, creating a sense of connect, belonging and unity in knowing that we’re all working to achieve the same overall goal. Our core values which we live by every...

Job OverviewThe E-commerce Operations Specialist for mCaffeine will be responsible for managing and coordinating distribution operations for sales channels, ensuring the accurate and efficient handling of orders processing, maintaining Order-Delivery KPIs, and managing escalations and GRN/RTV.

About the RoleThe Fund Accounting Specialist - Performance Analysis will be responsible for reviewing and validating daily NAV, processing payments, and managing corporate actions. The successful candidate will also resolve client inquiries and escalate unresolved issues to management as required.

**Job Title:** Electric Vehicle CRM Specialist**About EMotorad:**We are a leading Electric Vehicle (EV) company that offers high-quality, affordable e-bikes. Our mission is to make e-mobility accessible to everyone.**Job Description:**We are seeking an experienced Electric Vehicle CRM Specialist to join our team. The ideal candidate will have 3-4 years of...

We are seeking a skilled Cybersecurity Specialist to join our team at ConnectWise in Mumbai/Hybrid. This is a 24/7 shift, and the ideal candidate will have 2-5 years of relevant experience.The estimated salary for this position is $60,000 - $80,000 per annum, depending on qualifications and experience.As a Cybersecurity Specialist, you will be responsible...

We're looking for a talented Wheels Management Specialist to join our team at Enploy. In this role, you will be responsible for managing product modifications, field-level escalations, and distribution-related activities. You will work closely with business teams to monitor key performance indicators and provide insights to inform business decisions.The...

We are seeking a highly skilled Technical Support Specialist to join our team at ProPMO Services Private Limited. In this role, you will be responsible for providing top-notch customer support via direct communication, mail, chat, or phone.As a key member of our team, you will work effectively in a multi-team environment, monitoring and supporting P2P...

Overview:We are seeking a highly skilled Dispute Resolution Specialist to join our team at Onsitego. In this role, you will be responsible for handling high-impact customer escalations and ensuring timely resolutions.About the Role:This is an excellent opportunity for a motivated and detail-oriented individual to develop their skills in dispute resolution...

Job OverviewWe are seeking a motivated IT Support Development Specialist to join our team. As an IT Support Development Specialist, you will assist in providing technical support to end users within the organization.This role offers exposure to IT service desk operations, troubleshooting, and technical problem-solving, allowing you to learn and develop...

Kotak seeks a highly skilled Commission and Payouts Specialist to join our team. In this role, you will manage payout cycles for Group, Individual, Medical, Investigators and manage Hierarchy mappings/reconciliations and Escalation desk.You will oversee a team of 14 members, handling various adhoc requirements from management or other departments. You will...