
Insurance Customer Care Manager
2 weeks ago
Lead and manage a team of customer care representatives, providing coaching, guidance, and performance feedback.
Develop and implement customer service strategies to achieve business objectives and enhance customer experience.
Ensure prompt and effective resolution of customer complaints, inquiries, and concerns via phone, email, and other channels.
Monitor and analyze customer feedback, identifying trends and areas for improvement.
Collaborate with other departments (e.g., Underwriting, Claims) to resolve customer issues and improve processes.
Develop and maintain knowledge of insurance products, policies, and procedures.
Meet or exceed customer satisfaction, retention, and loyalty targets.
Job Type: Full-time
Pay: ₹15, ₹25,000.00 per month
Experience:
- total work: 1 year (Preferred)
Work Location: In person
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Insurance Customer Care Manager
2 days ago
Thiruvananthapuram, Kerala, India Indus Motors Full time ₹ 1,80,000 - ₹ 3,00,000 per yearLead and manage a team of customer care representatives, providing coaching, guidance, and performance feedback.Develop and implement customer service strategies to achieve business objectives and enhance customer experience.Ensure prompt and effective resolution of customer complaints, inquiries, and concerns via phone, email, and other channels.Monitor and...
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Customer Care Representative
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Customer Care Executive
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Tamil Customer Care Executive
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Assistant Manager-P&C Insurance
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Associate-Operational Procurement
1 week ago
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Assistant Manager-P&C Insurance
4 weeks ago
Thiruvananthapuram, Kerala, India Allianz Services Full timeDesignation : Assistant Manager-P&C Insurance Experience - 08 to 12 years Job Location - Trivandrum Qualification - Graduate/Post Graduate Skills Required : Property & Casualty Insurance, Policy administration, Underwriting, Team Management , Insurance Claims Job Descriptions: 8 to 12 years of experience with P&C Insurance background (Mandatory) in an...
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Assistant Manager-P&C Insurance
3 weeks ago
Thiruvananthapuram, Kerala, India Allianz Services Full timeDesignation : Assistant Manager-P&C InsuranceExperience - 08 to 12 yearsJob Location - TrivandrumQualification - Graduate/Post GraduateSkills Required : Property & Casualty Insurance, Policy administration, Underwriting, Team Management , Insurance ClaimsJob Descriptions:8 to 12 years of experience with P&C Insurance background (Mandatory) in an...