Customer Care Representative

3 days ago

Thiruvananthapuram, Kerala, India NEW YORK CHICKEN Full time ₹ 2,40,000 - ₹ 3,60,000 per year

We're seeking an experienced Customer Care Representative to build and maintain strong relationships with key customers, drive business growth, and ensure maximum customer satisfaction. As a Customer Care Representative, you'll be responsible for identifying opportunities to expand our customer base, resolving customer issues, and improving overall customer satisfaction.

Key Responsibilities:

  1. Build and preserve trusting relationships with key customers

  2. Manage customer communications and resolve issues efficiently

  3. Identify opportunities to grow the customer base and build positive relationships with new customers

  4. Improve customer care and expand the customer base

  5. Monitor business competitors and stay up-to-date on industry trends

  6. Coordinate with counter staff to ensure timely delivery of food to customers, avoiding delays and ensuring a seamless dining experience.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided

Work Location: In person

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